International routes to vietnam

1. From Singapore/ Thailand to Vietnam

Applicable for tickets issued/reissued/refunded/exchanged before November 21, 2023.

Bamboo Economy

Bamboo Premium

Bamboo Business

	Economy Saver Max	Economy Saver	Economy Smart	Economy Flex
Cabin baggage	7 kg	7 kg	7 kg	7 kg
Checked baggage (Adult/ Child)	Fee applied	20 kg	20 kg	20 kg
Checked baggage (Infant)	10 kg	10 kg	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Unpermitted	35 SGD/900 THB + difference (if any)	30 SGD/700 THB + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Unpermitted	55 SGD/1,450 THB + difference (if any)	50 SGD/1,250 THB + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Unpermitted	70 SGD/1,700 THB	50 SGD/1,250 THB	30 SGD/700 THB
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	Unpermitted	125 SGD/2,700 THB	70 SGD/1,700 THB	30 SGD/700 THB
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Fee applied	Fee applied	Fee applied	Fee applied
Business lounge	Fee applied	Fee applied	Fee applied	Fee applied
Priority check-in	Fee applied	Fee applied	Fee applied	Fee applied
Bamboo Club point factor	Unpermitted	0.25	0.50	1.00

	Premium Smart	Premium Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	30 kg	30 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	30 SGD/700 THB	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	30 SGD/700 THB
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Fee applied	Fee applied
Priority check-in	Free	Free
Bamboo Club point factor	1.25	1.50

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	40 kg	40 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	30 SGD/700 THB	Free
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free
Business lounge	Free
Priority check-in	Free
Bamboo Club point factor	1.75	2.00

2. From Europe (except for the United Kingdom) to Vietnam

Applicable for tickets issued/reissued/refunded/exchanged before November 04, 2023.

Bamboo Economy

Bamboo Premium

Bamboo Business

	Economy Saver	Economy Smart	Economy Flex
Cabin baggage	7 kg	7 kg	7 kg
Checked baggage (Adult/ Child)	45 kg	45 kg	45 kg
Checked baggage (Infant)	10 kg	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	150 EUR + difference (if any)	100 EUR + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	200 EUR + difference (if any)	150 EUR + difference (if any)	50 EUR + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	200 EUR	150 EUR	50 EUR
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	250 EUR	200 EUR	100 EUR
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Fee applied	Fee applied	Fee applied
Business lounge	Fee applied	Fee applied	Fee applied
Priority check-in	Fee applied	Fee applied	Fee applied
Bamboo Club point factor	0.25	0.50	1.00

	Premium Smart	Premium Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	50 kg	50 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	50 EUR + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	100 EUR	80 EUR
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Fee applied	Fee applied
Priority check-in	Free	Free
Bamboo Club point factor	1.25	1.50

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	65 kg	65 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	80 EUR	Free
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Bamboo Club point factor	1.75	2.00

3. From the United Kingdom to Vietnam

Applicable for tickets issued/reissued/refunded/exchanged before November 04, 2023.

Bamboo Economy

Bamboo Premium

Bamboo Business

	Economy Saver	Economy Smart	Economy Flex
Cabin baggage	7 kg	7 kg	7 kg
Checked baggage (Adult/ Child)	45 kg	45 kg	45 kg
Checked baggage (Infant)	10 kg	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	150 GBP + difference (if any)	100 GBP+ difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	200 GBP + difference (if any)	150 GBP + difference (if any)	50 GBP+ difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	200 GBP	150 GBP	50 GBP
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	250 GBP	200 GBP	100 GBP
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Fee applied	Fee applied	Fee applied
Business lounge	Fee applied	Fee applied	Fee applied
Priority check-in	Fee applied	Fee applied	Fee applied
Bamboo Club point factor	0.25	0.50	1.00

	Premium Smart	Premium Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	50 kg	50 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	50 GBP + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	100 GBP	80 GBP
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Fee applied	Fee applied
Priority check-in	Free	Free
Bamboo Club point factor	1.25	1.50

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	65 kg	65 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	50 GBP
Refund (At least 05h before original ticketed flight time)	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	80 GBP	Free
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Bamboo Club point factor	1.75	2.00

4. From Australia to Vietnam

Applicable for tickets issued/reissued/refunded/exchanged before November 04, 2023.

Bamboo Economy

Bamboo Premium

Bamboo Business

	Economy Saver	Economy Smart	Economy Flex
Cabin baggage	7 kg	7 kg	7 kg
Checked baggage (Adult/ Child)	45 kg	45 kg	45 kg
Checked baggage (Infant)	10 kg	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	100 AUD + difference (if any)	50 AUD + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	200 AUD + difference (if any)	140 AUD + difference (if any)	50 AUD + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	100 AUD	70 AUD	50 AUD
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	250 AUD	140 AUD	100 AUD
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Fee applied	Fee applied	Fee applied
Business lounge	Fee applied	Fee applied	Fee applied
Priority check-in	Fee applied	Fee applied	Fee applied
Bamboo Club point factor	0.25	0.50	1.00

	Premium Smart	Premium Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	50 kg	50 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	50 AUD + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	100 AUD	50 AUD
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Fee applied	Fee applied
Priority check-in	Free	Free
Bamboo Club point factor	1.25	1.50

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	65 kg	65 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	50 AUD	Free
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Bamboo Club point factor	1.75	2.00

5. From Taiwan to Vietnam

Applicable for tickets issued/reissued/refunded/exchanged before November 08, 2023.

Bamboo Economy

Bamboo Premium

Bamboo Business

	Economy Saver Max	Economy Saver	Economy Smart	Economy Flex
Cabin baggage	7 kg	7 kg	7 kg	7 kg
Checked baggage (Adult/ Child)	20 kg	25 kg	25 kg	25 kg
Checked baggage (Infant)	10 kg	10 kg	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Unpermitted	A fee of TWD 600 + difference (if any)	A fee of TWD 600 + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Unpermitted	A fee of TWD 900 + difference (if any)	A fee of TWD 900 + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Unpermitted	TWD 1000	TWD 800	TWD 800
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	Unpermitted	Unpermitted	TWD 1000	TWD 1000
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Fee applied	Fee applied	Fee applied	Fee applied
Business lounge	Fee applied	Fee applied	Fee applied	Fee applied
Priority check-in	Fee applied	Fee applied	Fee applied	Fee applied
Bamboo Club point factor	Unpermitted	0.25	0.50	1.00

	Premium Smart	Premium Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	40 kg	40 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	TWD 800
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	TWD 1000
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Fee applied	Fee applied
Priority check-in	Free	Free
Bamboo Club point factor	1.25	1.50

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	50 kg	50 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	TWD 800	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	TWD 1000	Free
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Bamboo Club point factor	1.75	2.00

6. From Korea to Vietnam

Applicable for tickets issued/reissued/refunded/exchanged before November 08, 2023.

Bamboo Economy

Bamboo Premium

Bamboo Business

	Economy Saver Max	Economy Saver	Economy Smart	Economy Flex
Cabin baggage	7 kg	7 kg	7 kg	7 kg
Checked baggage (Adult/ Child)	20 kg	25 kg	25 kg	25 kg
Checked baggage (Infant)	10 kg	10 kg	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	A fee of KRW 90,000 + difference (if any)	A fee of KRW 50,000 + difference (if any)	A fee of KRW 20,000 + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	A fee of KRW 90,000 + difference (if any)	A fee of KRW 70,000 + difference (if any)	A fee of KRW 50,000 + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	KRW 90,000	KRW 60,000	KRW 30,000	KRW 30,000
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	KRW 90,000	KRW 80,000	KRW 60,000	KRW 30,000
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Fee applied	Fee applied	Fee applied	Fee applied
Business lounge	Fee applied	Fee applied	Fee applied	Fee applied
Priority check-in	Fee applied	Fee applied	Fee applied	Fee applied
Bamboo Club point factor	Unpermitted	0.25	0.50	1.00

	Premium Smart	Premium Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	40 kg	40 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	KRW 30,000
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	KRW 30,000
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Fee applied	Fee applied
Priority check-in	Free	Free
Bamboo Club point factor	1.25	1.50

	Business Smart	Business Flex
Cabin baggage	2 x 7 kg	2 x 7 kg
Checked baggage (Adult/ Child)	50 kg	50 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	KRW 30,000	Free + difference (if any)
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	KRW 30,000	Free + difference (if any)
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Bamboo Club point factor	1.75	2.00

7. From Japan to Vietnam

Applicable for tickets issued/reissued/refunded/exchanged before November 08, 2023.

Bamboo Economy

Bamboo Premium

Bamboo Business

	Economy Saver Max	Economy Saver	Economy Smart	Economy Flex
Cabin baggage	7 kg	7 kg	7 kg	7 kg
Checked baggage (Adult/ Child)	20 kg	25 kg	25 kg	25 kg
Checked baggage (Infant)	10 kg	10 kg	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Unpermitted	A fee of JPY 8,000 + difference (if any)	A fee of JPY 5,000 + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Unpermitted	A fee of JPY 15,000 + difference (if any)	A fee of JPY 10,000 + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	Unpermitted	JPY 15,000	JPY 10,000	JPY 8,000
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	Unpermitted	JPY 20,000	JPY 15,000	JPY 8,000
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Fee applied	Fee applied	Fee applied	Fee applied
Business lounge	Fee applied	Fee applied	Fee applied	Fee applied
Priority check-in	Fee applied	Fee applied	Fee applied	Fee applied
Bamboo Club point factor	Unpermitted	0.25	0.50	1.00

	Premium Smart	Premium Flex
Cabin baggage	2x7 kg	2x7 kg
Checked baggage (Adult/ Child)	40 kg	40 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change (At least 05h before original ticketed flight time)	Unpermitted
Refund (At least 05h before original ticketed flight time)	JPY 8,000
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	JPY 8,000
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Fee applied	Fee applied
Priority check-in	Free	Free
Bamboo Club point factor	1.25	1.50

	Business Smart	Business Flex
Cabin baggage	14 kg	14 kg
Checked baggage (Adult/ Child)	50 kg	50 kg
Checked baggage (Infant)	10 kg	10 kg
Meal	Included
Rebook/ Reroute (At least 05h before original ticketed flight time)	Free + difference (if any)	Free + difference (if any)
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight)	Free + difference (if any)	Free + difference (if any)
Name change	Unpermitted
Refund (At least 05h before original ticketed flight time)	JPY 8,000	Free
Refund (Within 05h prior to each ticketed flight and after each ticketed flight)	JPY 8,000	Free
Child (from 2 years to under 12 years of age)	75% of adult base fare
Infant (from 14 days to under 2 years of age at the time of travel)	10% of adult base fare
Seat selection	Free	Free
Business lounge	Free	Free
Priority check-in	Free	Free
Bamboo Club point factor	1.75	2.00

Reference: Refund, Cancellation, Rebook, Reroute policy for airfare components

International Routes to Vietnam

International routes to vietnam

more than just a flight