International routes

		Bamboo Eco	Bamboo Plus	Bamboo Business
Cabin baggage		7 kg	7 kg	2 x 7 kg
Checked baggage		With fee	20 kg Complimentary	30 kg Complimentary
Seat assignment		With fee	With fee	Complimentary
Rebook, reroute		340,000 VND + Fare difference / segment		(*)
Name change		Not applicable	450,000 VND / segment
Refund		Not applicable		300,000 VND / segment; 450,000 VND / segment (in high season)
Payment		Pay now	Pay now Pay later	Pay now Pay later
Vietnamese passenger (from 60 years of age at the time of travel)		Not applicable	85% of adult base fare (Classes: Y, W, S, B, H, K, L, M, N, Q)	Not applicable
Child (from 2 years to under 12 years of age)		75% of adult base fare
Infant (under 2 years of age at the time of travel)		100,000 VND per infant (Infant must be sat on an accompanied adult’s lap and is not permitted for a separate seat in the cabin.)
– VIP lounge, – Priority check in, – Priority boarding pass, – Priority baggage pick-up at arrival.		Not applicable		Complimentary
Time of any change		3 hours before the 1st commencing flight departure time		Within 6 months since the ticketed time
The above prices are exclusive of VAT and fee

(*) For Bamboo Business, Flight date / time change is applied:

• Free of charge + fare difference if any upon your request before 3 hours from commencing flight departure time.
• A fee of 250,000 VND (excluded VAT) + fare difference if any upon your request within 3 hours after commencing flight departure time.

Notes:  

• Late check-in or late coming passengers: within 30 minutes upon the time of closed check-in counter, you can travel on the next flight (available seats) within 48 hours from the previous flight with a penalty of 250,000 VND / pax / segment (excluded VAT) for Bamboo business; 500,000 VND / pax / segment (excluded VAT) for Bamboo Plus.

• Conditions for refund and cancellation: you should fill the refund form information such as reservation code, flight itinerary, full name, flight date… and send email to [email protected] from your registered email during booking process or contact the nearest Bamboo Airways branches, ticket offices for assistance.

» For flights from/ to Con Dao (VCS).

Vietnamese passengers with severe disabilities

Required documents:  For those who have disabilities, must have certifying form by authorities regulated by joint circular number 37/2012/TTLT-BLDTBXH-BYT-BGĐT issued on December 28th, 2012 on disabled status.