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International routes

Fare rule applied from 25/10/2020

1. Fare rule applied for the routes which departure from Vietnam to North-East Asian region

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max Economy Saver Economy Smart Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(from Vietnam to Korea/ Japan)
Pay 20 kg 30 kg 30 kg
Checked baggage
(from Vietnam to Taiwan)
Pay 15 kg 20 kg 20 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
Unpermitted A fee of 50 USD/ pax/ segment + difference
(if any)
A fee of 30 USD/ pax/ segment + difference
(if any)
Free + difference
(if any) 
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
Unpermitted Unpermitted A fee of 50 USD/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 12h before original ticketed flight time)
Unpermitted A fee of 35 USD/ pax/ segment A fee of 35 USD/ pax/ segment A fee of 35 USD/ pax/ segment
Refund
(At least 12h before original ticketed flight time)
Unpermitted/ Except for flights from Vietnam to Korea with point of sale in Korea: 80 USD Unpermitted/ Except for flights from Vietnam to Korea with point of sale in Korea: 60 USD A fee of 35 USD/ pax/ segment A fee of 35 USD/ pax/ segment
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
Unpermitted Unpermitted Unpermitted A fee of 35 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge
Pay Pay Pay Pay
Priority check-in
Pay Pay Pay Pay
Bamboo Club point factor
Unpermitted 0.25 0.50 1.00


Premium Smart  Premium Flex
Cabin baggage 7 kg 7 kg
Checked baggage
(from Vietnam to Korea/ Japan)
40 kg 40 kg
Checked baggage
(from Vietnam to Taiwan)
30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
A fee of 30 USD/ pax/ segment + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of 30 USD/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 12h before original ticketed flight time)
A fee of 35 USD/ pax/ segment
Refund
(At least 12h before original ticketed flight time)
A fee of 35 USD/ pax/ segment
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of 35 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge
Pay Pay
Priority check-in
Free Free
Bamboo Club point factor
1.25 1.50

 

Business Smart  Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(from Vietnam to Korea/ Japan)
50 kg 50 kg
Checked baggage
(from Vietnam to Taiwan)
40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of 30 USD/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 12h before original ticketed flight time)
A fee of 35 USD/ pax/ segment
Refund
(At least 12h before original ticketed flight time)
A fee of 35 USD/ pax/ segment
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of 35 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge
Free Free
Priority check-in
Free Free
Bamboo Club point factor
1.75 2.00

2. Fare Rule applied for the routes from Taiwan to Vietnam

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max Economy Saver Economy Smart Economy  Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
Pay 15 kg 20 kg 20 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
Unpermitted A fee of TWD 700/pax/ segment + difference (if any)
A fee of TWD 700/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
Unpermitted Unpermitted A fee of TWD 1,200/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 12h before original ticketed flight time)
Unpermitted A fee of  TWD 800/ pax/ segment A fee of TWD 800/ pax/ segment  A fee of TWD 800/ pax/ segment
Refund
(At least 12h before original ticketed flight time)
Unpermitted Unpermitted A fee of TWD 800/ pax/ segment  A fee of TWD 800/ pax/ segment
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
Unpermitted Unpermitted Unpermitted A fee of TWD 800/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 7 kg 7 kg
Checked baggage
30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
A fee of TWD 700/pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of TWD 700/pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 12h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(At least 12h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of TWD 800/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of TWD 700/pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 12h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(At least 12h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of TWD 800/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

3. Fare Rule applied for the routes from Korea to Vietnam

Bamboo EconomyBamboo PremiumBamboo Business

Saver Max Saver Smart Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage Pay 20 kg 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
Unpermitted A fee of KRW 50,000/ pax/ segment + difference
(if any)
A fee of KRW 25,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
Unpermitted Unpermitted A fee of KRW 50,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 12h before original ticketed flight time)
Unpermitted A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Refund
(At least 12h before original ticketed flight time)
A fee of KRW 80,000/ pax/ segment
A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
Unpermitted Unpermitted Unpermitted A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Smart Flex
Cabin baggage 7 kg 7 kg
Checked baggage
40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
A fee of KRW 25,000/ pax/ segment + difference (if any) Free + difference
(if any)
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of KRW 25,000/ pax/ segment + difference (if any) Free + difference
(if any)
Name change
(At least 12h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(At least 12h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Smart Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
50 kg 50 kg
Meal Included
Rebook/ Reroute
(At least 12h before original ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of KRW 25,000/ pax/ segment + difference (if any) Free + difference
(if any)
Name change
(At least 12h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(At least 12h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(Within 12h before original ticketed flight time and after ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare Rule applied for the ticket issued before 25/10/2020

Bamboo Eco Bamboo Plus Bamboo Business
Cabin baggage 7 kg 7 kg 2 x 7 kg
Checked baggage With fee 20 kg

Complimentary

30 kg

Complimentary

Seat assignment With fee With fee Complimentary
Rebook, reroute 340,000 VND +
Fare difference / segment
(*)
Name change Not applicable 450,000 VND / segment
Refund Not applicable 300,000 VND / segment;
450,000 VND / segment (in high season)
Payment Pay now Pay now

Pay later

Pay now

Pay later

Vietnamese passenger
(from 60 years of age at the time of travel)
Not applicable 85% of adult base fare

(Classes: Y, W, S, B, H, K, L, M, N, Q)

 

Not applicable
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel) 
100,000 VND per infant
(Infant must be sat on an accompanied adult’s lap and is not permitted for a separate seat in the cabin.)
– VIP lounge,
– Priority check in,
– Priority boarding pass,
– Priority baggage pick-up at arrival.
Not applicable Complimentary
Time of any change 3 hours before the 1st commencing flight departure time Within 6 months since the ticketed time
The above prices are exclusive of VAT and fee

(*) For Bamboo Business, Flight date / time change is applied:

  • Free of charge + fare difference if any upon your request before 3 hours from commencing flight departure time.
  • A fee of 250,000 VND (excluded VAT) + fare difference if any upon your request within 3 hours after commencing flight departure time.

Notes:  

Late check-in or late coming passengers: within 30 minutes upon the time of closed check-in counter, you can travel on the next flight (available seats) within 48 hours from the previous flight with a penalty of 250,000 VND / pax / segment (excluded VAT) for Bamboo business; 500,000 VND / pax / segment (excluded VAT) for Bamboo Plus.

• Conditions for refund and cancellationyou should fill the refund form information such as reservation code, flight itinerary, full name, flight date… and send email to [email protected] from your registered email during booking process or contact the nearest Bamboo Airways branches, ticket offices for assistance.

» For flights from/ to Con Dao (VCS).

Fare class Carry-on baggage Checked baggage
Bamboo Business 2 x 7 kg 25 kg
Bamboo Plus 7 kg 15 kg
* Pre-paid baggage and extra baggage purchased at the airport are NOT applicable.

 

Vietnamese passengers with severe disabilities

Vietnamese passengers with severe disabilities
Bamboo Eco Bamboo Plus

(Classes: Y, W, S, B, H, K, L, M, N, Q)

Bamboo Business Sales channels
Vietnamese passenger
(from 60 years of age at the time of travel)
Not applicable 85% of adult base fare Not applicable – City ticket offices (CTO).

– Airport ticket office (ATO)


Child
(from 2 years to under 12 years of age)
Not applicable 75% of adult base fare Not applicable
Infant
(under 2 years of age at the time of travel) 
Not applicable 80,000 VND per infant
(Infant must be sat on an accompanied adult’s lap and is not permitted for a separate seat in the cabin.)
Not applicable
The above prices are exclusive of VAT and fee

Required documentsFor those who have disabilities, must have certifying form by authorities regulated by joint circular number 37/2012/TTLT-BLDTBXH-BYT-BGĐT issued on December 28th, 2012 on disabled status.