HomepageBookingFare rules International routes
International routes
For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022
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Cabin baggage | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
45 kg | 45 kg | 45 kg |
Checked baggage (Infant) |
10 kg | 10 kg | 10 kg |
Meal | Included | ||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
100 USD/pax/ segment + difference (if any) |
50 USD/pax/ segment + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
200 USD/pax/ segment + difference (if any) | 140 USD/pax/ segment + difference (if any) | 50 USD/pax/ segment + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
100 USD/pax/ segment | 70 USD/pax/ segment | 50 USD/pax/ segment |
Refund (At least 05h before original ticketed flight time) |
100 USD/pax/ segment | 70 USD/pax/ segment | 50 USD/pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
250 USD/pax/ segment | 140 USD/pax/ segment | 100 USD/pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
||
Seat selection | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | 0.25 | 0.50 | 1.00 |
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Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
50 kg | 50 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 5h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
50 USD/ pax/ segment + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
50 USD/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
Free | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
100 USD/ pax/ segment | 50 USD/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
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Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
65 kg | 65 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 5h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
50 USD/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
Free | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
50 USD/ pax/ segment | Free |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.75 | 2.00 |
For ticket issued/re-issued/name changed/refunded on/after Feb 10th, 2023
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Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
20 kg | 25 kg | 25 kg | 25 kg |
Checked baggage (Infant) |
10 kg | 10 kg | 10 kg | 10 kg |
Meal | Included | |||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Unpermitted/ Except for route from Viet Nam to Korea 40USD | 40 USD/ pax/ segment + difference (if any) |
15 USD/ pax/ segment + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted/ Except for route from Viet Nam to Korea 70USD | 70 USD/ pax/ segment + difference (if any) | 30 USD/ pax/ segment + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
Unpermitted | 50 USD/ pax/ segment | 20 USD/ pax/ segment | 20 USD/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
Unpermitted/ Except for route from Viet Nam to Korea 50USD | 50 USD/ pax/ segment | 20 USD/ pax/ segment | 20 USD/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted/ Except for route from Viet Nam to Korea 80USD | 80 USD/ pax/ segment | 50 USD/ pax/ segment | 20 USD/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
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Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|||
Seat selection | Fee applied | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | Unpermitted | 0.25 | 0.50 | 1.00 |
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Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
40 kg | 40 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
20 USD/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
20 USD/ pax/ segment | 20 USD/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
20 USD/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Fee applied | Free |
Business lounge | Fee applied | Fee applied |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
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Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
50 kg | 50 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | |
Name change (At least 05h before original ticketed flight time) |
20 USD/ pax/ segment + difference (if any) | Free |
Refund (At least 05h before original ticketed flight time) |
20 USD/ pax/ segment + difference (if any) | Free |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
20 USD/ pax/ segment + difference (if any) | Free |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.75 | 2.00 |
For ticket issued/re-issued/name changed/refunded on/after Feb 10th, 2023
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Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
Unpermitted | 30 kg | 30 kg | 30 kg |
Checked baggage (Infant) |
Unpermitted | 10 kg | 10 kg | 10 kg |
Meal | Included | |||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Unpermitted | 30 USD/ pax/ segment + difference (if any) |
15 USD/ pax/ segment + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted | 60 USD/ pax/ segment + difference (if any) | 30 USD/ pax/ segment + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
Unpermitted | 40 USD/ pax/ segment | 20 USD/ pax/ segment | 20 USD/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
Unpermitted | 40 USD/ pax/ segment | 20 USD/ pax/ segment | 20 USD/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted | 70 USD/ pax/ segment | 50 USD/ pax/ segment | 20 USD/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|||
Seat selection | Fee applied | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | Unpermitted | 0.25 | 0.50 | 1.00 |
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Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
30 kg | 30 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
20 USD/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
20 USD/ pax/ segment | 20 USD/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
20 USD/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Fee applied | Free |
Business lounge | Fee applied | Fee applied |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
![]() |
Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
40 kg | 40 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | |
Name change (At least 05h before original ticketed flight time) |
20 USD/ pax/ segment + difference (if any) | Free |
Refund (At least 05h before original ticketed flight time) |
20 USD/ pax/ segment + difference (if any) | Free |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
20 USD/ pax/ segment + difference (if any) | Free |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.75 | 2.00 |
For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022
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Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
Unpermitted | 20 kg | 20 kg | 20 kg |
Checked baggage (Infant) |
Unpermitted | 10 kg | 10 kg | 10 kg |
Meal | Included | |||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Unpermitted | 35 SGD/900 THB/ pax/ segment + difference (if any) |
30 SGD/700 THB/ pax/ segment + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted | 55 SGD/1,450 THB/ pax/ segment + difference (if any) | 50 SGD/1,250 THB/ pax/ segment + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
Unpermitted | 70 SGD/1,700 THB/ pax/ segment | 50 SGD/1,250 THB/ pax/ segment | 30 SGD/700 THB/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
Unpermitted | 70 SGD/1,700 THB/ pax/ segment | 50 SGD/1,250 THB/ pax/ segment | 30 SGD/700 THB/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted | 125 SGD/2,700 THB/ pax/ segment | 70 SGD/1,700 THB/ pax/ segment | 30 SGD/700 THB/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|||
Seat selection | Fee applied | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | Unpermitted | 0.25 | 0.50 | 1.00 |
![]() |
Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
30 kg | 30 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
30 SGD/700 THB/ pax/ segment | Free |
Refund (At least 05h before original ticketed flight time) |
30 SGD/700 THB/ pax/ segment | Free |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
30 SGD/700 THB/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Fee applied | Free |
Business lounge | Fee applied | Fee applied |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
![]() |
Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
40 kg | 40 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
30 SGD/700 THB/ pax/ segment | Free |
Refund (At least 05h before original ticketed flight time) |
30 SGD/700 THB/ pax/ segment | Free |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
30 SGD/700 THB/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Fee applied | Free |
Business lounge | Fee applied | Fee applied |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022
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|||
Cabin baggage | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
45 kg | 45 kg | 45 kg |
Checked baggage (Infant) |
10 kg | 10 kg | 10 kg |
Meal | Included | ||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
150 EUR/ pax/ segment + difference (if any) |
100 EUR/ pax/ segment + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
200 EUR/ pax/ segment + difference (if any) |
150 EUR/ pax/ segment + difference (if any) |
50 EUR/ pax/ segment + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
200 EUR/ pax/ segment | 150 EUR/ pax/ segment | 50 EUR/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
200 EUR/ pax/ segment | 150 EUR/ pax/ segment | 50 EUR/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
250 EUR/ pax/ segment | 200 EUR/ pax/ segment | 100 EUR/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
||
Seat selection | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | 0.25 | 0.50 | 1.00 |
![]() |
Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
50 kg | 50 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
50 EUR/ pax/ segment + difference (if any) |
Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
50 EUR/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
Free | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
100 EUR/ pax/ segment | 80 EUR/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
![]() |
Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
65 kg | 65 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
50 EUR/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
Free | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
80 EUR/ pax/ segment | Free |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.75 | 2.00 |
For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022
![]() |
|||
Cabin baggage | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
45 kg | 45 kg | 45 kg |
Checked baggage (Infant) |
10 kg | 10 kg | 10 kg |
Meal | Included | ||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
150 GBP/ pax/ segment + difference (if any) |
100 GBP/ pax/ segment + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
200 GBP/ pax/ segment + difference (if any) |
150 GBP/ pax/ segment + difference (if any) |
50 GBP/ pax/ segment + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
200 GBP/ pax/ segment | 150 GBP/ pax/ segment | 50 GBP/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
200 GBP/ pax/ segment | 150 GBP/ pax/ segment | 50 GBP/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
250 GBP/ pax/ segment | 200 GBP/ pax/ segment | 100 GBP/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
||
Seat selection | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | 0.25 | 0.50 | 1.00 |
![]() |
Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
50 kg | 50 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
50 GBP/ pax/ segment + difference (if any) |
Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
50 GBP/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
Free | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
100 GBP/ pax/ segment | 80 GBP/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
![]() |
Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
65 kg | 65 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
50 GBP/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
Free | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
Trả phí 80 GBP/ người/ chặng | Free |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.75 | 2.00 |
For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022
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|||
Cabin baggage | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
45 kg | 45 kg | 45 kg |
Checked baggage (Infant) |
10 kg | 10 kg | 10 kg |
Meal | Included | ||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
100 AUD/ pax/ segment + difference (if any) |
50 AUD/ pax/ segment + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
200 AUD/ pax/ segment + difference (if any) |
140 AUD/ pax/ segment + difference (if any) |
50 AUD/ pax/ segment + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
100 AUD/ pax/ segment | 70 AUD/ pax/ segment | 50 AUD/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
100 AUD/ pax/ segment | 70 AUD/ pax/ segment | 50 AUD/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
250 AUD/ pax/ segment | 140 AUD/ pax/ segment | 100 AUD/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
||
Seat selection | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | 0.25 | 0.50 | 1.00 |
![]() |
Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
50 kg | 50 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
50 AUD/ pax/ segment + difference (if any) |
Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
50 AUD/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
Free | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
100 AUD/pax/ segment | 50 AUD/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
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Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
65 kg | 65 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
50 AUD/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
Free | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
50 AUD/ pax/ segment | Free |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.75 | 2.00 |
For ticket issued/re-issued/name changed/refunded on/after Feb 10th, 2023
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||||
Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
20 kg | 25 kg | 25 kg | 25 kg |
Checked baggage (Infant) |
10 kg | 10 kg | 10 kg | 10 kg |
Meal | Included | |||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Unpermitted | A fee of TWD 600/ pax/ segment + difference (if any) | A fee of TWD 600/ pax/ segment + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted | A fee of TWD 900/ pax/ segment + difference (if any) | A fee of TWD 900/ pax/ segment + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
Unpermitted | A fee of TWD 1000/ pax/ segment | A fee of TWD 800/ pax/ segment | A fee of TWD 800/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
Unpermitted | A fee of TWD 1000/ pax/ segment | A fee of TWD 800/ pax/ segment | A fee of TWD 800/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted | Unpermitted | A fee of TWD 1000/ pax/ segment | A fee of TWD 1000/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|||
Seat selection | Fee applied | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | Unpermitted | 0.25 | 0.50 | 1.00 |
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Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
40 kg | 40 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
A fee of TWD 800/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
A fee of TWD 800/ pax/ segment | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
A fee of TWD 1000/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Fee applied | Free |
Business lounge | Fee applied | Fee applied |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
![]() |
Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
50 kg | 50 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
A fee of TWD 800/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
A fee of TWD 800/ pax/ segment | Free |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
A fee of TWD 1000/ pax/ segment | Free |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.75 | 2.00 |
For ticket issued/re-issued/name changed/refunded on/after Feb 10th, 2023
![]() |
||||
Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
20 kg | 25 kg | 25 kg | 25 kg |
Checked baggage (Infant) |
10 kg | 10 kg | 10 kg | 10 kg |
Meal | Included | |||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
A fee of KRW 90,000/ pax/ segment + difference (if any) |
A fee of KRW 50,000/ pax/ segment + difference (if any) |
A fee of KRW 20,000/ pax/ segment + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
A fee of KRW 90,000/ pax/ segment + difference (if any) |
A fee of KRW 70,000/ pax/ segment + difference (if any) |
A fee of KRW 50,000/ pax/ segment + difference (if any) |
Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
A fee of KRW 90,000/ pax/ segment | A fee of KRW 60,000/ pax/ segment | A fee of KRW 30,000/ pax/ segment | A fee of KRW 30,000/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
A fee of KRW 90,000/ pax/ segment | A fee of KRW 60,000/ pax/ segment | A fee of KRW 30,000/ pax/ segment | A fee of KRW 30,000/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
A fee of KRW 90,000/ pax/ segment | A fee of KRW 80,000/ pax/ segment | A fee of KRW 60,000/ pax/ segment | A fee of KRW 30,000/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|||
Seat selection | Fee applied | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | Unpermitted | 0.25 | 0.50 | 1.00 |
![]() |
Premium Smart | Premium Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
40 kg | 40 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) |
Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
A fee of KRW 30,000/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
A fee of KRW 30,000/ pax/ segment | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
A fee of KRW 30,000/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Fee applied | Free |
Business lounge | Fee applied | Fee applied |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
![]() |
Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (Adult/ Child) |
50 kg | 50 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
A fee of KRW 30,000/ pax/ segment | Free + difference (if any) |
Refund (At least 05h before original ticketed flight time) |
A fee of KRW 30,000/ pax/ segment | Free + difference (if any) |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
A fee of KRW 30,000/ pax/ segment | Free + difference (if any) |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge | Free | Free |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.75 | 2.00 |
For ticket issued/re-issued/name changed/refunded on/after Feb 10th, 2023
![]() |
||||
Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
Checked baggage (Adult/ Child) |
20 kg | 25 kg | 25 kg | 25 kg |
Checked baggage (Infant) |
10 kg | 10 kg | 10 kg | 10 kg |
Meal | Included | |||
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Unpermitted | A fee of JPY 8,000/ pax/ segment + difference (if any) |
A fee of JPY 5,000/ pax/ segment + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted | A fee of JPY 15,000/ pax/ segment + difference (if any) |
A fee of JPY 10,000/ pax/ segment + difference (if any) |
Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
Unpermitted | A fee of JPY 15,000/ pax/ segment | A fee of JPY 10,000/ pax/ segment | A fee of JPY 8,000/ pax/ segment |
Refund (At least 05h before original ticketed flight time) |
Unpermitted | A fee of JPY 15,000/ pax/ segment | A fee of JPY 10,000/ pax/ segment | A fee of JPY 8,000/ pax/ segment |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
Unpermitted | A fee of JPY 20,000/ pax/ segment | A fee of JPY 15,000/ pax/ segment | A fee of JPY 8,000/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|||
Seat selection | Fee applied | Fee applied | Fee applied | Free |
Business lounge | Fee applied | Fee applied | Fee applied | Fee applied |
Priority check-in | Fee applied | Fee applied | Fee applied | Fee applied |
Bamboo Club point factor | Unpermitted | 0.25 | 0.50 | 1.00 |
![]() |
Premium Smart | Premium Flex |
Cabin baggage | 14 kg | 14 kg |
Checked baggage (Adult/ Child) |
40 kg | 40 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
A fee of JPY 8,000/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
A fee of JPY 8,000/ pax/ segment | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
A fee of JPY 8,000/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Fee applied | Free |
Business lounge | Fee applied | Fee applied |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |
![]() |
Business Smart | Business Flex |
Cabin baggage | 14 kg | 14 kg |
Checked baggage (Adult/ Child) |
50 kg | 50 kg |
Checked baggage (Infant) |
10 kg | 10 kg |
Meal | Included | |
Rebook/ Reroute (At least 05h before original ticketed flight time) |
Free + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 05h prior to each ticketed flight and after each ticketed flight) |
Free + difference (if any) | Free + difference (if any) |
Name change (At least 05h before original ticketed flight time) |
A fee of JPY 8,000/ pax/ segment | |
Refund (At least 05h before original ticketed flight time) |
A fee of JPY 8,000/ pax/ segment | |
Refund (Within 05h prior to each ticketed flight and after each ticketed flight) |
A fee of JPY 8,000/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Fee applied | Free |
Business lounge | Fee applied | Fee applied |
Priority check-in | Free | Free |
Bamboo Club point factor | 1.25 | 1.50 |