Upgrade at the airport
Airport Upgrade fees are as follows:
| Original class | Upgrade to Business Class |
||
| For routes under 400 miles | For routes 400 miles or above | For Hanoi – Ho Chi Minh city route and vice versa | |
| Economy (Flex, Smart, Saver, Saver Max) |
1,500,000 VND | 2,500,000 VND | 3,000,000 VND |
Note: Above fees do not include VAT and applicable only for domestic flights.
– Upgrade fee at the airport is applied to 01 adult or child (from 02 to 11 years of age) passenger /1 segment, is free for accompanying infants (under 02 years of age). In case the upgrade for adult and accompanying infant leads to total number of infants in the cabin exceeding the number allowed: class upgrade shall not be accepted.
– Applied at airports within 03 hours prior to scheduled departure time.
– Services available after upgraded: include standard services for Business class, except:
- Refund/Cancellation, Rebook/Reroute: based on the original fare rules.
- Meals: based on standards of original fare class. Business class meals are served depending on catering capabilities at the time of class upgrade.
So that we can assist you with your class upgrade request, please contact our Customer Service Hotline 19001166 or email [email protected]