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Payment options

With Bamboo Airways, you can choose your favorite payment option easily. Pay now, Pay later or Pay by installment depending on payment amount and applicable conditions of each fare class.

I/ Pay now via website with domestic / international card. 

You can pay directly on our website using cards issued by domestic banks in Vietnam via Napas payment gateway or international cards such as VISA, Master Card, American Express, JCB.

Option 1: Pay directly on website using domestic card

– When making payment, you will see an option to pay via Napas payment gateway using domestic card. This is a payment gateway connecting banks, helping customers of different domestic banks make payment transactions conveniently via a common gateway.

NAPAS-connected banks.

– Up to 40 domestic banks in Vietnam use Napas including Vietcombank, Techcombank, VP Bank, VietA Bank, Tien Phong Bank, ACB…

– For Napas option – domestic card, kindly input Card number; Cardholder’s name; Valid date and confirm OTP via phone number to settle payment for flight ticket.

Option 2: Pay directly on website using international credit/debit card (VISA, MASTER CARD, American Express, JCB)

Note: Your booking is made via a secure payment gateway with 128-bit industry standard encryption. Bamboo Airways does not store your card details. 

Note regarding international card verification
In order to minimize the risk of international payment for cardholders, Bamboo Airways may require cardholders to verify bookings paid via its website by international payment cards such as Visa, Master, JCB, Amex,…

Card can be verified via email, at ticket offices of Bamboo Airways or check-in counters designated by Bamboo Airways at some airports.

Required documents for card verification include:

a. International payment card is used to buy tickets on the website of Bamboo Airways.

b. Identity card or passport of cardholder.

c. Identity card or passport of passenger (in case of buying on his/her behalf).

d. Electronic ticket (e-ticket).

e. Authorization letter.

f. Documents proving successful payment transaction from card issuing bank (in some special cases).

If you have any question, please contact our Helpdesk online: via Email:  [email protected] or via phone: +84 2432333233 – select branch: 1885

II/ Pay Later via Internet banking / mobile banking or counter:

If you choose “Pay later”, the screen shall display the reservation code with a notice “Pay later” (tickets have not yet been paid). Kindly save the reservation code (PNR) and settle payment according to a specified time limit. If payment is not settle after time limit of the reservation,your booking shall be automatically canceled.

Bamboo Airways' Pay later channels

You can pay by following methods:

Option 1: Via our website: at the tab “My bookings” on the homepage for all bookings reserved on the website.

Option 2: Pay by cash at Bamboo Airways’ authorized collection points in Vietcombank or Sai Gon Joint Stock Commercial Bank SCB counters.

Option 3: Pay at Bamboo Airways’ authorized collection points at VN post

Option 4: Pay at Bamboo Airways’ ticket offices

• Hanoi ticket office:
– 01st floor, Bamboo Airways Tower, Dich Vong Ward, Cau Giay District, Hanoi.

Working time: from 08:00 to 18:00 (from Monday to Saturday)

– Floor 2, Hall A , Terminal T1, Noi Bai International Airport, Phu Minh Village, Soc Son District, Hanoi

Danang branch

–  Address: No. 14 Le Dinh Duong street, Hai Chau District, Da Nang City

–  Working time: from 08:00 to 18:00 (from Monday to Saturday)

Danang airport ticket office

–  Address: 2nd floor, gate D4, domestic terminal, Da Nang Airport, Hai Chau District, Da Nang.

Ho Chi Minh city branch

–  Address: 1st floor, 4th floor – Nova College building, 130-132 Hong Ha, Ward 9, Phu Nhuan District, Ho Chi Minh city, Vietnam.

–  Airport ticket office at Tan Son Nhat airport: gate D3, domestic terminal, Tan Son Nhat airport.

–  Working time: from 8h-18h (from Monday to Friday) and 8h30-17h (Saturday, Sunday)

Option 5: Pay by choosing “Pay bills” via Internet Banking or App Mobile Banking.

Bank Ecronym Internet banking App mobile banking Payment guide
Joint Stock Commercial Bank for Investment and Development of Vietnam BIDV See instructions here
Vietnam Maritime Commercial Join Stock Bank MSB See instructions here
Joint Stock Commercial Bank For Foreign Trade Of Vietnam VCB Χ See instructions here
National Citizen Commercial Bank NCB See instructions here
Asia Commercial Joint Stock Bank ACB See instructions here
Saigon Thuong tin Commercial Joint Stock Bank STB Χ See instructions here
Vietnam Prosperity Joint stock Commercial Bank VPBank Χ See instructions here
Saigon-Hanoi Commercial Joint Stock Bank SHB √  √  See instructions here
Vietnam Asia Commercial Joint Stock Bank VietABank √   Χ See instructions here
Ocean Commercial One Member Limited Liability Bank OceanBank √   Χ See instructions here
Global Petro Sole Member Limited Commercial Bank GPBank √  Χ See instructions here
Vietnam – Russia Joint Venture Bank VRB Χ See instructions here
LienViet Post Joint Stock Commercial Bank LienVietPostBank Χ See instructions here
Sai Gon Joint Stock Commercial Bank SCB See instructions here

III. Installment method with credit card via “Ngan Luong” payment gateway.  

For installment option, you can book and pay easily flight tickets in installments through Ngan Luong portal with a transaction value of 3,000,000 VND or more. Flexible installment period from 3 to 12 months, preferential interest rate 0% without any approval procedures.

After successful payment, transaction amount shall be divided into equal installments based on installment period you have selected, listed with card transactions on your monthly statement.

You shall pay these amounts according to usual payment option and period of the credit card. The installment amount shall be shown on the monthly statement.

List of banks supporting payment by instalment using Ngan Luong portal:

Conditions of installment:

– Validity of credit card is over 6 or 12 months.

– Validity for transaction from 3,000,000 VND upon booking via website Bamboo Airways

– Validity for cardholders of 24 domestic and international banks integrated with Ngan Luong payment gateway.

IV. Momo e-wallet 

The transaction limit of MoMo account depends on the status of the account whether verified by card/ bank account or not as following:

  • MoMo account verified by bank card/ account

– Surplus amount in MoMo account is maximum of 100,000,000 VND

– Maximum amount is topped up into MoMo account: 50,000,000 VND per day

– Payment via MoMo with a maximum of 30,000,000 VND per day

– Unlimited transactions.

  • MoMo account has not verified by bank card/ account: The account cannot be used to consume money in MoMo e-wallet.
  • MoMo account is integrated with VISA, Mastercard, JCB credit card

– Limit of card payment: maximum of 5,000,000 VND per day

– Unlimited transactions.

V/ Payment via Payoo

Payment via Payoo websitePayment via Payoo Mobile AppPayment in stores

1. Access:

→ Select Vé tàu/Xe/Máy bay

Chọn dịch vụ Thanh toán Vé tàu/Xe/Máy bay2. Select provider: Bamboo Airways

3. Enter PNR and Authentication code → Select Tiếp tục

Nhập Mã đặt chỗ và Mã xác nhận

4. Check information and Payment amount → Select Tiếp tục

Kiểm tra và xác nhận thông tin thanh toán

5. Select Payment method Ví điện tử Payoo

Chọn hình thức thanh toán Ví điện tử Payoo

6. Log in Ví điện tử Payoo

Đăng nhập Ví điện tử Payoo

7. Verify information → Click Thanh Toán

Xác nhận thông tin

Successful payment.

Download Payoo on App Store or Play Store.

Step 1: Open Payoo App and select “Thanh toán hóa đơn”

Step 2: Select “Vé xe/ máy bay” and select provider “Bamboo Airways” and enter PNR in “Mã đặt chỗ”

Step 3: Check information and payment amount-> Click “Tiếp tục”

Step 4: Select Payment method via Payoo “Ví điện tử

Step 5: Finish payment

Payment can be made in more than 20,000 convenient stores, supermarkets, drug stores,… nation-wide connected to Payoo and follow these steps:

Step 1: Provide store clerk with Bamboo Airways PNR

Step 2: Verify information and payment amount

Step 3: Pay and receive transaction receipt.

*Note: Please keep your receipt for future reference.

To search for the nearest store that supports Bamboo Airways air ticket payment, click here.

VI. Payment via Bamboo Payment HUB

Select form of payment BAMBOO PAY HUB

You will be re-directed to BAMBOO PAYMENT HUB site

Bamboo Payment Hub support the following payment methods:

  • International Card
  • Domestic Card
  • QR Code
  • Bamboo Wallet
  • Installment
International CardDomestic cardQR CodeBamboo WalletInstallment

Step 1: Select “International card”

Step 2: Enter your Card number, cardholder name, expiration date and CVV.

Step 3: Enter OTP and finalize payment.

Step 4: Receive PNR.

Step 1: Select “Domestic card”.

Step 2: Select bank.

Step 3: Enter your Card number, cardholder name, expiration date and CVV.

Step 4: Enter OTP and finalize payment.

Step 5: Receive PNR.

Step 1: Select “QR Code”.

Step 2: Pay via QR Code and finalize payment.

Step 3: Receive PNR.

Step 1: Select “Bamboo Wallet”.

Step 2: Select Momo.

Step 3: Scan QR Code and finalize payment.

Step 4: Receive PNR.

Step 1: Select “Installment”.

Step 2: Select “Ngan luong”.

Step 3: Select payment method.

Step 4: Enter your Carholder name, Card number, Expiration date and CVV code.

Step 5: Finalize payment and receive PNR.