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Exclusive promotion event for Bamboo Club members at FLC resorts and hotels

1. EXCLUSIVE PROMOTION FOR MEMBERS

First & Diamond Gold & Emerald
Service FLC Sam Son FLC Ha Long FLC Quy Nhon FLC Vinh Phuc FLC Sam Son FLC Ha Long FLC Quy Nhon FLC Vinh Phuc
Room price 20% 20% 20% 20% 10% 10% 10% 10%
Meal service 20% 20% 20% 20% 10% 10% 10% 10%
Spa service 30% 50% 50% 50% 30% 30% 30% 30%
Entertainment,

laundry

30% 30% 30% 30% 20% 20% 20% 20%

Note: This promotion not available at FLC Hotel Beach Quy Nhon.

2. STEPS TO GET THIS PROMOTION

Step 1: Member to send his/her inquiry to receive the promotion to these email addresses:

– FLC Sam Son Resort & Hotel: [email protected]

– FLC Ha Long Resort & Hotel: [email protected]

– FLC Quy Nhon Resort & Hotel: [email protected]

– FLC Vinh Phuc Resort & Hotel: [email protected]

Your email subject should be:

“Bamboo Club member <Your membership number> reservation inquiry at FLC Resorts & Hotels.”

Member is required to provide when he/she is going to use the reservation, location of choice, and the attachment of your Bamboo Club membership card.

Step 2: Agents at these FLC Resorts and Hotels receive and handle these inquiry emails to confirm the promotion accordingly to the tier that member has provided and proceed to check for availability.

Step 3: Member to complete the payment.

Member needs to make the wire payment to FLC Resorts & Hotels within 24 hours after receiving the booking confirmation from the agents. Once the payment is successful, member will receive the confirmation along with the reservation code from FLC Resorts & Hotels.

If member fails to make the wire payment within 24 hours, the reservation confirmation will be cancelled.

Step 4: Member to complete checking in at FLC Resort & Hotel.

Bamboo Club member needs to provide the necessary documentations when checking in at FLC Resort & Hotel, the package of documents should include:

– Government-issued ID/Passport.

– Bamboo Club membership card.

– Reservation code.

Step 5: In the case of member does not carry his or her Bamboo Club membership card, responsible agent at the reception counter needs to contact Bamboo Club to verify the member’s membership status. If the status confirms to be matched with his or her identification documentations, agent can proceed to complete the check-in and assist member to receive his/her room accordingly.

3. REGULATIONS AND CONDITIONS OF USE

a. Eligibility

– Apply only to Bamboo Club members. Eligible tiers: First, Diamond, Gold, Emerald.

– Locations applied: FLC Sam Son, FLC Ha Long, FLC Quy Nhon, FLC Vinh Phuc.

– Date applied: From March 1st, 2020 to whenever there is a new policy.

b. Conditions of use

Room Reservation promotion conditions:

– Apply only for new reservation, and direct bookings.

– No surcharges for high-season, New Year holidays or weekend.

– Promotion applied for all published price at the time of booking. In the case of there is a promotion that offers a lower price, member can choose to use either one (Cannot choose to apply both promotions at the same time).

Meal Service conditions:

– Apply for the price stated on A la Carte menu only, other promotions are not eligible for discount.

Spa Service condition:

– Apply for price stated on the catalogue, other promotions are not eligible for discount.

Entertainment and Laundry Services conditions:

– Apply for price stated on the catalogue, other promotions are not eligible for discount.

– Entertainment services include: Karaoke, water sports, water-themed parks, bicycle rentals, lux wheel, …