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Payment options

Flexible Payment Options with Bamboo Airways

Your Convenience is Our Priority.

I/ Pay now: the final step in booking process. 

You can make payments via ATM or credit/ debit cards on our website.

1. ATM card issued by any local bank in Vietnam.

NAPAS-connected banks

2. Credit or debit card (American Express, JCB, Master and Visa).

3. Installment method with credit card via “Ngan Luong” payment gateway.  

Conditions of installment:

– Validity of credit card is over 6 or 12 months.

– Validity for transaction from 3,000,000 VND upon booking via website Bamboo Airways

– Validity for cardholders of 24 domestic and international banks integrated with Ngan Luong payment gateway.

4. Momo e-wallet 

The transaction limit of MoMo account depends on the status of the account whether verified by card/ bank account or not as following:

  • MoMo account verified by bank card/ account

– Surplus amount in MoMo account is maximum of 100,000,000 VND

– Maximum amount is topped up into MoMo account: 50,000,000 VND/ day

– Payment via MoMo with a maximum of 30,000,000 VND/ day

– Unlimited transactions.

  • MoMo account has not verified by bank card/ account: The account cannot be used to consume money in MoMo e-wallet.
  • MoMo account is integrated with VISA, Mastercard, JCB credit card

– Limit of card payment: maximum of 5.000.000 VND/ day

– Unlimited transactions.

Note: Your booking is made via a secure payment gateway with 128-bit industry standard encryption. Bamboo Airways does not store your card details. 

In order to minimize the risk of international payment for cardholders, Bamboo Airways may require cardholders to verify bookings paid via its website by international payment cards such as Visa, Master, JCB, Amex,…

Card can be verified via email, at ticket offices of Bamboo Airways or check-in counters designated by Bamboo Airways at some airports.

Required documents for card verification include:

1. International payment card is used to buy tickets on the website of Bamboo Airways.

2. Identity card or passport of cardholder.

3. Identity card or passport of passenger (in case of buying on his/her behalf).

4. Electronic ticket (e-ticket).

5. Authorization letter.

6. Documents proving successful payment transaction from card issuing bank (in some special cases).

II/ Pay Later:

You can pay by following methods:

• Via our website: at the tab “My bookings” on the homepage for all bookings reserved on the website.

• Hanoi ticket office:
– No. 30, Trang Tien Street, Trang Tien Ward, Hoan Kiem District, Hanoi.
– 01st floor, Bamboo Airways Tower, Dich Vong Ward, Cau Giay District, Hanoi.

Email:  [email protected]
Phone Number: 02432333233  (ext: 1901-1902-1903-1904)

• Ho Chi Minh City Branch: 2nd floor, SASCO building, Tan Son Nhat international airport, No 45 Truong Son Road, Ward 2, Tan Binh District, Ho Chi Minh city, Vietnam.

Internet banking / App mobile banking with banks: BIDV, VCB (Vietcombank), MSB (Maritime Bank), ACB, VP Bank, SHB, GP Bank, Ocean Bank, Viet A Bank, Sacombank, VR Bank.

E-payment App: Viettelpay.

Authorized points of sale: VN POST.

At VCB bank counters.

III/ Notes

Pay now or Pay Later is varied from fare classes.

– For flights from/to Con Dao, your reservation code will be held:

  • Within 24 hours for your payment from the time of completed bookings over 5 days prior to scheduled departure time.
  • Within 06 hours for your payment from the time of completed bookings within 5 days to 24 hours prior to scheduled departure time.
  • Pay now from the time of completed bookings within 24 hours prior to scheduled departure time.