Notice on the change of bonus point calculation method and new redemption table

18th February 2022 - 22:34

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Dear our valued Member,

Bamboo Club is always proud to be the companion of all members on every flights of Bamboo Airways during all this time. With the purpose of expanding the benefits and bringing more promotions to members, Bamboo Club would like to inform our new policies on bonus point calculation method and redemption table from 22/02/2022.

I. What is bonus point?

Bonus point: the point used within the Bamboo Club Program that members earn after each eligible flight with Bamboo Airways. The members can use their points to exchange various rewards: Bamboo Airways services (award ticket, excess baggage, First lounge pass at Ha Noi/Con Dao/Quy Nhon/Dien Bien/Phu Quoc airport…) and services of other partners within FLC group/having agreements with Bamboo Club.

Validity of bonus point: 36 months.

II. Enhanced bonus point calculation method:

1. Purpose:

The calculation method is enhanced to increase the interest in Bamboo Club bonus points and bring more appealing promotions to members. The new method will improve the customer experience in accumulating bonus points from Bamboo Club and our partners as well as using points to redeem our rewards.

The current bonus point balance in member’s account will be automatically modified by Bamboo Club to adapt the new calculation method on 22/02/2022.

2. The calculation method:

Current New
Bonus points = [Distance (mileage) between departure and arrival airport] x [bonus factor based on booking class] x [another factor]/10 Bonus points = [Distance (mileage) between departure and arrival airport] x [bonus factor based on booking class]

Note: The qualifying point accrual rules and member eligibility will not change.

3. Bonus point package pricing:

Bonus points must be purchased in package, 1000 bonus points/package

Current New
4,600 vnd/ point 460 vnd/ point

4. The new and attractive redemption:

4.1. Award ticket

a. On Bamboo Airways operated flights:

Domestic

Type of journey

Economy Class Business Class
Regular period Peak period Regular period Peak period
Short-haul 4.000 8.000 9.000  18.000
Long-haul 6.000 12.000 14.000 28.000

Unit: Bonus point

in which:

– Short-haul: distance from origin and destination is from 0 – 460 miles;

– Long-haul: distance from origin and destination is greater than 460 miles.

Please find the detailed list of eligible flight routes and mileage HERE.

International

Distance (miles) Economy Class Business Class
Regular period Peak period Regular period Peak period
0-1000 6.000 12.000 14.000 28.000
1001-2000 18.000 27.000 50.000 75.000
2001-3000 20.000 30.000 55.000 83.000
3001-5000 35.000 53.000 100.000 150.000
>5000 40.000 60.000 120.000 180.000

Unit: Bonus point

b. Redemtion table on airline partner

Distance (miles) Economy Class Business Class
Regular period Peak period Regular period Peak period
0-2000 28.000 40.000 42.000 60.000
>2000 55.000 83.000 85.000 128.000

Unit: Bonus point

4.2. Upgrade award:

Fare Domestic Short-haul Domestic Long-haul
Economy Saver Max 25.000 30.000
Economy Saver 15.000 25.000
Economy Smart 11.000 18.000
Economy Flex 4.000 8.000

Unit: Bonus point

4.3. Excess baggage award

– 2000 bonus points/package of 5 kg. The maximum amount of redemption will not exceed 30kg for each member/flight

4.4. C-lounge pass award

– Points required: 4.500 bonus point/redemtion

– Only applicable at First lounges of Bamboo Airways at: Ha Noi, Quy Nhon, Con Dao, Dien Bien, Phu Quoc…

To check the point balance in member account, kindly log in HERE or through Bamboo Airways mobile application.

Contact:

– Call Center 24/7: 19001133 (fee: 1,000 vnd/ minute)

– Email: [email protected]

– Zalo: Bamboo Club – Bamboo Airways

Sincerely !