19th August 2020 - 7:31

This page is only available in the current language.

Dear Valued Members,

To express our gratitude to our esteemed members during Bamboo Airways’ birthday celebration, Bamboo Club’s First and Diamond members will be upgraded to Business class free of charge when completing checking-in at Bamboo Airways’ counters at any airport, in the case of Business cabin and/or Business seats are available.

I/ Time of application: August 17, 2020 – August 30, 2020.

II/ Eligible members:

Bamboo Club’s First and Diamond members.

Emerald and Gold members who wish to upgrade to First and Diamond.

III/ Promotion details:

1. Business class privileges:

Accompanied passenger will also be upgraded to Business class that comes with the following benefits:

  • Cabin baggage: 2 x 7kg.
  • Checked baggage: 30kg complimentary.
  • Priority tag.
  • Priority at Business/Priority check-in counters.
  • Priority boarding.
  • Complimentary access to Business lounge at airports.
  • Airport transfer/pick-up bus: with flights that have Business passengers and transfer/pick-up bus available, upgraded member is welcome to use the bus. In the case of the flight does not have a Business cabin, member will not be able to experience this privilege.

Note: Does not apply to priority security gate and border immigration.

For Bamboo Club point accruals for Business upgraded accompanied passenger: points will be accrued accordingly to the original purchased fare base.

2. Conditions applied:

  • First and Diamond members purchase Bamboo Plus/Bamboo Eco ticket (Bamboo Economy generally) to book the flight at least 24h prior and enter the membership number when booking.
  • If member does not enter his/her membership number or purchase a ticket within 24h prior to departure – but owns a membership card (either a physical card or a screenshot of the member details screen from member portal) to provide for confirmation at the counter, an agent will be responsible to upgrade the fare class to Business for those who have completed all information on our booking system first.
  • For member who forgets to enter his/her membership number or purchase a ticket within 24h prior to departure, in-flight Business meals (if still available) will be provided as one of the upgraded privileges, in the case of Business meal shortage, meals will be served accordingly to the original fare class.
  • Does not apply to member who uses ID tickets (U1, U2 fare base).

3. Contact:

Email: [email protected]

If you have no register to be a Bamboo Club member, please kindly register HERE to receive the full member exclusive privileges.


Thank you for choosing Bamboo Club.

We look forward to welcoming you to Bamboo Airways’ flights.



Bamboo Club – BambooAirways