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• Business Registration Address: Zone 4, Nhon Ly-Cat Tien Tourism Area, Nhon Ly Commune, Quy Nhon City, Binh Dinh Province, Vietnam.
| Hanoi Branch | |
| City ticket offices (CTO) | Address: No. 30, Trang Tien Street, Trang Tien Ward, Hoan Kiem District, Hanoi. Working time: from 08:00 to 20:00 (including Saturday, Sunday and holidays). |
| Address: 22nd floor, Bamboo Airways Tower, 265 Cau Giay street, Dich Vong Ward, Cau Giay District, Hanoi. Working time: from 08:00 to 17:00 (from Monday to Friday); on Saturday: from 08:00 to 12:00. | |
| Airport ticket office (ATO) | Address: 2nd floor – Hall A – Terminal T1 – Noi Bai International Airport, Phu Minh Village, Soc Son District, Hanoi. |
| Email: cto.han@bambooairways.com Phone Number: 02432333233 (ext: 1901-1902-1903-1904) | |
| Da Nang Branch | |
| Airport ticket office (ATO) | Address: 2nd floor, gate D4, domestic terminal, Da Nang Airport, Hai Chau District, Da Nang. |
| Ho Chi Minh City Branch | |
| Branch office | Address: 2nd floor, SASCO building, Tan Son Nhat international airport, No 45 Truong Son Road, Ward 2, Tan Binh District, Ho Chi Minh city, Vietnam. |
| Airport ticket office (ATO) | Address: gate D2, domestic terminal, Tan Son Nhat Airport, Tan Binh District, Ho Chi Minh City. |
| Booking center for Gift voucher/Combo | |
| Working time: from 08:00 to 17:30 (from Monday to Sunday). Phone Number: 02432333233 (ext: 1811) Email: bookingcenter@bambooairways.com or giftvouchers@bambooairways.com | |
| Call center | |
| Phone Number: 19001166 Email: 19001166@bambooairways.com or onlinesupport@bambooairways.com | |