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Domestic routes

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max Economy Saver Economy Smart Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage Pay 20 kg 20 kg 20 kg
Meal **
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
Unpermitted A fee of 270,000 VND/ pax/ segment + difference
(if any)

A fee of 270,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference
(if any)
Rebook/ Reroute
(On 03h/ after original scheduled ticketed flight time)
Unpermitted Unpermitted A fee of 550,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference
(if any) 
Name change
(At least 03h before first ticketed flight time)
Unpermitted A fee of 350,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
Unpermitted Unpermitted A fee of 350,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment
Refund
(On 03h/ after original scheduled ticketed flight time)
Unpermitted Unpermitted A fee of 550,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Goshow Unpermitted permitted permitted permitted
Cabin Upgrade Pay Pay Pay Pay
Seat selection Pay Pay Pay Free
Business lounge
Pay Pay Pay Pay
Priority check-in
Pay Pay Pay Pay
Bamboo Club point factor
Unpermitted 0.25 0.5 1.00

The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022

Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date

For refund tickets:

+ In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded

+ Convenience fee payment (VND 50,000 / person / segment): no refund is applied

+ Additional services shall be non-refundable.

        + Rebook/ reroute/ re-name fee shall be non-refundable.

       For rebooked/ rerouted tickets:

        + Total price for your un-used trip shall be re-calculated by the booking system.

        + The new fare class should be equivalent to or higher than the original one.

The above prices, fees are exclusive of VAT and fee

Premium Smart  Premium Flex
Cabin baggage 7 kg 7 kg
Checked baggage 30 kg 30 kg
Meal **
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
A fee of 270,000 VND/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 03h before original scheduled ticketed flight time and after ticketed flight time)
A fee of 270,000 VND/ pax/ segment + difference (if any) Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference
(if any)
Name change
(At least 03h before first ticketed flight time)
A fee of 350,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
A fee of 350,000 VND/ pax/ segment
Refund
(Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time)
A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Goshow permitted permitted
Cabin Upgrade Free Free
Seat selection Pay Free
Business lounge
Pay Pay
Priority check-in
Free Free
Bamboo Club point factor
1.25 1.50

The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022

Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date

For refund tickets:

+ In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded

+ Convenience fee payment (VND 50,000 / person / segment): no refund is applied

+ Additional services shall be non-refundable.

        + Rebook/ reroute/ re-name fee shall be non-refundable.

       For rebooked/ rerouted tickets:

        + Total price for your un-used trip shall be re-calculated by the booking system.

        + The new fare class should be equivalent to or higher than the original one.

The above prices, fees are exclusive of VAT and fee

Business Smart  Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 40 kg 40 kg
Meal **
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 03h before original scheduled ticketed flight time and after ticketed flight time)
A fee of 270,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any)
Name change
(At least 03h before first ticketed flight time)
A fee of 350,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
A fee of 350,000 VND/ pax/ segment
Refund
(Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time)
A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Goshow permitted permitted
Seat selection Free Free
Business lounge
Free Free
Priority check-in
Free Free
Bamboo Club point factor
1.75 2.00

The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022

Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date

For refund tickets:

+ In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded

+ Convenience fee payment (VND 50,000 / person / segment): no refund is applied

+ Additional services shall be non-refundable.

        + Rebook/ reroute/ re-name fee shall be non-refundable.

       For rebooked/ rerouted tickets:

        + Total price for your un-used trip shall be re-calculated by the booking system.

        + The new fare class should be equivalent to or higher than the original one.

The above prices, fees are exclusive of VAT and fee

(**) Depending on the actual flight time (from take-off time to landing time), the airline has the following regulations:

Actual flight time ≤ 02 hours: water only
Actual flight time > 02 hours: Serve normal snacks with economy class (Economy), serve hot snack with Business class.
• Flight between Hanoi and Ho Chi Minh City serves cold normal all time frames. For Business class only:
– From 5:30 am – before 08:00 am: serving breakfast,
– From 11:00 am – before 01:30 pm: serving lunch,
– From 5:30 pm – before 8:00 pm: serving dinner.
– Hot snacks for the remaining time frames.

» For flights from/ to Con Dao (VCS)

Fare class Carry-on baggage Checked baggage
Bamboo Business (Business Smart, Business Flex) 7 kg 25 kg
Bamboo Economy (Economy Smart, Economy Flex) 7 kg 15 kg
* Pre-paid baggage and extra baggage purchased at the airport are NOT applicable.