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Airport Introduction

Noi Bai International AirportTan Son Nhat International Airport

1 Airport name Noi Bai International Airport
2 General information Noi Bai International Airport includes Domestic Terminal (T1) and International Terminal (T2).
3 Location Noi Bai International Airport (Noi Bai Airport) is located in Soc Son district, Hanoi City, about 30km from the city center
4 Website noibaiairport.vn
5 Transportation from the city center to the airport and vice versa – Airport minibus services

– Taxi or public bus services

6 Move between two terminals Terminals T1 and T2 are about 850m apart.

– Passengers move between stations by bus.

Bus working hours: 6.00 am to 1.00 am the next morning (local time) with a frequency of 10-15 minutes/trip.

– Other means of transport (trams, public buses) are still available.

– At each station, there is a waiting room where a bus along with a operator staff and a system of signs are visible to assist passengers to move easily.

7 Check-in counter – Domestic flights: Hall A – Domestic Terminal T1:

Check-in Counters A15 – A24.

– International flights: Hall B, Counters D1 – D4.

8 Utility services at the airport Free Wifi: “Noi Bai Airport Free Wi-Fi”

– Free water stands: placed in quarantine areas

– Luggage trolley:

+ Public lobby of 2nd floor of Domestic Terminal and 3rd floor of International terminal.

+ Quarantine area on 1st floor – Domestic Terminal and 1st floor – International Terminal.

– Charging electronic devices:

+ Domestic terminal (T1):

1st floor public area: 1 location in Lobby A, 1 location in Lobby E.

Quarantine area on 2nd floor – halls A, B, E each has 1 position.

+ International terminal (T2):

The lobby area on the 3rd floor: there are 02 positions on either side of the Information Counter.

Quarantine area on the 3rd floor: there are 09 positions located near Exit 21, 22, 23, 28, 31, 32, 33, 34, 35

– Services for kids:

+ 1 baby care room in the lounge of international departure lounge on 3rd floor, West wing, International Terminal T2

+ Play area at the international quarantine area, near the Exit No. 33

– Health services:

+ Location of emergency rooms at passenger terminals:

At Arrival Hall – 1st floor – West wing – International Terminal (T2);

At the isolation lounge – 3rd floor – East wing – International terminal T2;

At the arrival hall – 1st floor – Hall A – Domestic terminal (T1).

+ Contact:

Emergency medical team – phone: 04.3587,6600 ext 6300

9 Special services

First Lounge by Bamboo Airways on the 3rd floor, Domestic Terminal (T1)

– Song Hong Premium Lounge on the 3rd floor, quanrantine area of International Terminal T2, near Exit 4 and 9.

– VIP pick-up service upon request

10 Food services

Bamboo cafe & Fastfood store on the 2nd floor, Hall E, Public lobby

– Burger King, Star Cafe, Chill, Bigbowl: 1st and 3rd floor, Public lobby, International Terminal T2.

– Burger King, Star Cafe, Popeyes, Two Tigers stand: 3rd floor, international quarantine area, International Terminal T2.

11 Shopping services – Bamboo Souvenir Shop on the 2nd floor, Hall E, domestic quarantine area

– NIA – DFS DUTY FREE stalls at the center of the airport

– Department store and gift store

12 Bank services and ATM

 

At the Domestic Passenger Terminal (T1):

1st floor public area:

– 02 foreign exchange counters: Vietinbank and Asia Bank.

– 09 ATMs: Citibank, ANZ, HSBC, Vietinbank, Techcombank, Asia, VIB, Sacombank, Agribank

– 01 Kiosk bank: Vietinbank

At the International Passenger Terminal (T2):

Public area on the first floor of the West wing:

– 02 foreign currency exchange counters: BIDV Bank and Maritime Bank.

– 03 ATMs: BIDV Bank, Maritime Bank, VP Bank.

Public area on the first floor of the East wing:

– 02 foreign exchange counters: Vietinbank and Techcombank.

– 03 ATMs: Vietinbank, Techcombank, Agribank.

13 Other services at the airport – Luggage storage service: 2nd floor public area, East wing, International Terminal (T2)

– Pack the luggage:

+ Domestic station: 2nd floor public area, wings A, B, E

+ International terminal: 3rd floor public area

– Sleep box service: 2nd and 3rd floors, Domestic Terminal (T1)

14 Lost and Found Domestic Terminal (T1):

– Domestic isolation arrival, 1st floor, Hall A: 2 counters

– Domestic isolation arrival, 31st floor, Hall B: 2 counters

– Domestic isolation arrival, 1st floor, Hall E: 2 counters

International Terminal (T2):

– International isolation arrival, 1st floor, East end: 2 counters

– International isolation arrival, 1st floor, West end: 2 counters

1 Airport Name Tan Son Nhat International Airport
2 General information

Tan Son Nhat International Airport consists of a Domestic Terminal and an International Terminal.

Ground Floor (G floor) and 1st floor are the Arrival Terminal; 2nd floor is Departure Terminal

3 Location Tan Son Nhat International Airport (Tan Son Nhat Airport) is located in Tan Binh Disctrict, Ho Chi Minh City. The airport is 8km away from the city center.
4 Website vietnamairport.vn
5 Transportation from the city center to the airport and vice versa – Airport minibus services

– Aiport taxi or public bus services

6 Move between terminals Terminals T1 and T2 are about 500m apart. Passengers move between stations by foot.
7 Check-in counters

– Bamboo Airways Check-in Counter – Domestic flights: at Gates D1, D2 – Counters G7 – G12 on the ground floor (GF)

– Bamboo Airways Check-in Counter – International flights: in accordance to specific routes

– After checking in, continue to take the escalator to the 1st floor – waiting/guest area

8 Waiting/Guest areas

– Domestic Business Lounge: Le Saigonnais – on the 2nd floor, Domestic departure terminal, near Gate 14

– International Business Lounge: SASCO Lounge on the 3rd floor, International Arrival terminal at Tan Son Nhat airport.

– Sleep box service: SASCO Sleep Box on the 2nd floor of the International Quarantine area, near Gate 27.

9 Food services

– +84 Coffee Store in public lobby on ground floor, Pillar 7, International Terminal/ and on 3rd floor, International Departure Terminal

– Fresh2Go: on 1st Floor, near Gates 21-27, international Terminal/ on the 2nd floor, near Gates 21-27, International Terminal/ and the 3rd floor, International Terminal.

– Domino’s Pizza: in the Public Lobby, International Arrival Terminal

– Popeyes: in the Public Lobby of ​​the International Departure Terminal

– Puro Gusto, Expresso To Go: at the Check-in area of ​​the International Terminal

– Banh Mi Kep, Big Bowl, Star Café, Burger king: located in the public lobby of ​​ the International Terminal

10 Shopping Services – SASCO Duty free good: located in the Quarantine area of ​​the International Terminal

– Department Stores and Artwork Store

11 Luggage packing and storage services + Domestic Terminal:

Location 1: Near Gate D2

Location 2: Near the escalator to the Departure Gates

Position 3: Opposite the Check-in Counters A & B

+ International Terminal:

Location 1: Near the entrance to Door D1

Location 2: Near the entrance to Door D2

12 International currency exchange services + International Terminal:

Location 1: Near Departure Gate 17-18

Position 2: Opposite Check-in Counter D, Departure Terminal

Location 3: Behind the Police Border Gate, Arrival Terminal

Location 4: International Arrival Terminal (Exit)

13 Other services at the airport

– Massage service: Bay Spa and Massage – Garage Commercial Area on ground floor,  at Domestic Terminal

– Luggage Storing Counters: Pillar 13 & 14, International Terminal on ground floor

– Medical services: 2 medical rooms located on the ground floor, next to Door D2 and Gate 17

14 Lost and Found Domestic Terminal:

– 1 counter in front of the Coveyor Belt

– 1 counter located near Door A3

International Terminal:

– 01 counter located to the left of the Customs Inspection Area