Reroute

For reroute, you will be exempt from fees or charged varying fees, depending on the route and ticket class. For detailed information, please refer to the Fare rules and Rebook/Reroute rules.

For any inquiries, kindly use the registered email when booking and send your request to the email address 19001166@bambooairways, or contact the hotline +8419001166 for Bamboo Airways Customer Care to check and provide guidance.

Do you need support on other topics?

To get support, you can contact Bamboo Airways through the following channels:

Contact the Office, Branch
Bamboo Club's member contact
Contact via Social Media
Frequently Asked Questions

If you don't need assistance but would like to provide feedback and suggestions so that we can improve, please send us your feedback.