Fare classes
Fare rule applied from 25/10/2020
1. Fare rule for Vietnam domestic routes
Bamboo EconomyBamboo PremiumBamboo Business
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Economy Saver Max | Economy Saver | Economy Smart | Economy Flex |
Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
Checked baggage | Pay | 15 kg | 20 kg | 20 kg |
Meal | Included | |||
Rebook/ Reroute (At least 12h before original ticketed flight time) |
Unpermitted | A fee of 300,000 VND/ pax/ segment + difference (if any) |
A fee of 300,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any) |
Rebook/ Reroute (Within 12h before original ticketed flight time and after ticketed flight time) |
Unpermitted | Unpermitted | A fee of 600,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any) |
Name change (At least 12h before original ticketed flight time) |
Unpermitted | A fee of 380,000 VND/ pax/ segment | A fee of 380,000 VND/ pax/ segment | A fee of 380,000 VND/ pax/ segment |
Refund (At least 12h before original ticketed flight time) |
Unpermitted | Unpermitted | A fee of 380,000 VND/ pax/ segment | A fee of 380,000 VND/ pax/ segment |
Refund (Within 12h before original ticketed flight time and after ticketed flight time) |
Unpermitted | Unpermitted | Unpermitted | A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) |
Child (from 2 years to under 12 years of age) |
75% of adult base fare (Exclusive of tax, fee) |
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Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment (Exclusive of tax, fee) |
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Seat selection | Pay | Pay | Pay | Free |
Business lounge |
Pay | Pay | Pay | Pay |
Priority check-in |
Pay | Pay | Pay | Pay |
Bamboo Club point factor |
Unpermitted | 0.25 | 0.5 | 1.00 |
The above prices are exclusive of VAT and fee |
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Premium Smart | Premium Flex |
Cabin baggage | 7 kg | 7 kg |
Checked baggage | 30 kg | 30 kg |
Meal | Included | |
Rebook/ Reroute (At least 12h before original ticketed flight time) |
A fee of 300,000 VND/ pax/ segment + difference (if any) | Free + difference (if any) |
Rebook/ Reroute (Within 12h before original ticketed flight time and after ticketed flight time) |
A fee of 300,000 VND/ pax/ segment + difference (if any) | Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any) |
Name change (At least 12h before original ticketed flight time) |
A fee of 380,000 VND/ pax/ segment | |
Refund (At least 12h before original ticketed flight time) |
A fee of 380,000 VND/ pax/ segment | |
Refund (Within 12h before original ticketed flight time and after ticketed flight time) |
A fee of 380,000 VND/ pax/ segment + difference (if any) | A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) |
Child (from 2 years to under 12 years of age) |
75% of adult base fare (Exclusive of tax, fee) |
|
Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment (Exclusive of tax, fee) |
|
Seat selection | Pay | Free |
Business lounge |
Pay | Pay |
Priority check-in |
Free | Free |
Bamboo Club point factor |
1.25 | 1.50 |
The above prices are exclusive of VAT and fee |
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Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage | 40 kg | 40 kg |
Meal | Included | |
Rebook/ Reroute (At least 12h before original ticketed flight time) |
Free + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 12h before original ticketed flight time and after ticketed flight time) |
A fee of 300,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any) |
Name change (At least 12h before original ticketed flight time) |
A fee of 380,000 VND/ pax/ segment | |
Refund (At least 12h before original ticketed flight time) |
A fee of 380,000 VND/ pax/ segment | |
Refund (Within 12h before original ticketed flight time and after ticketed flight time) |
A fee of 380,000 VND/ pax/ segment + difference (if any) |
A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) |
Child (from 2 years to under 12 years of age) |
75% of adult base fare (Exclusive of tax, fee) |
|
Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment (Exclusive of tax, fee) |
|
Seat selection | Free | Free |
Business lounge |
Free | Free |
Priority check-in |
Free | Free |
Bamboo Club point factor |
1.75 | 2.00 |
The above prices are exclusive of VAT and fee |
2. Fare rule applied for the routes which departure from Vietnam to North-East Asian region
Bamboo EconomyBamboo PremiumBamboo Business
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Economy Saver Max | Economy Saver | Economy Smart | Economy Flex |
Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
Checked baggage (from Vietnam to Korea/ Japan) |
Pay | 20 kg | 30 kg | 30 kg |
Checked baggage (from Vietnam to Taiwan) |
Pay | 15 kg | 20 kg | 20 kg |
Meal | Included | |||
Rebook/ Reroute (At least 12h before original ticketed flight time) |
Unpermitted | A fee of 50 USD/ pax/ segment + difference (if any) |
A fee of 30 USD/ pax/ segment + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 12h before original ticketed flight time and after ticketed flight time) |
Unpermitted | Unpermitted | A fee of 50 USD/ pax/ segment + difference (if any) |
Free + difference (if any) |
Name change (At least 12h before original ticketed flight time) |
Unpermitted | A fee of 35 USD/ pax/ segment | A fee of 35 USD/ pax/ segment | A fee of 35 USD/ pax/ segment |
Refund (At least 12h before original ticketed flight time) |
Unpermitted/ Except for flights from Vietnam to Korea with point of sale in Korea: 80 USD | Unpermitted/ Except for flights from Vietnam to Korea with point of sale in Korea: 60 USD | A fee of 35 USD/ pax/ segment | A fee of 35 USD/ pax/ segment |
Refund (Within 12h before original ticketed flight time and after ticketed flight time) |
Unpermitted | Unpermitted | Unpermitted | A fee of 35 USD/ pax/ segment |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|||
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|||
Seat selection | Pay | Pay | Pay | Free |
Business lounge |
Pay | Pay | Pay | Pay |
Priority check-in |
Pay | Pay | Pay | Pay |
Bamboo Club point factor |
Unpermitted | 0.25 | 0.50 | 1.00 |
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Premium Smart | Premium Flex |
Cabin baggage | 7 kg | 7 kg |
Checked baggage (from Vietnam to Korea/ Japan) |
40 kg | 40 kg |
Checked baggage (from Vietnam to Taiwan) |
30 kg | 30 kg |
Meal | Included | |
Rebook/ Reroute (At least 12h before original ticketed flight time) |
A fee of 30 USD/ pax/ segment + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 12h before original ticketed flight time and after ticketed flight time) |
A fee of 30 USD/ pax/ segment + difference (if any) |
Free + difference (if any) |
Name change (At least 12h before original ticketed flight time) |
A fee of 35 USD/ pax/ segment | |
Refund (At least 12h before original ticketed flight time) |
A fee of 35 USD/ pax/ segment | |
Refund (Within 12h before original ticketed flight time and after ticketed flight time) |
A fee of 35 USD/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Pay | Free |
Business lounge |
Pay | Pay |
Priority check-in |
Free | Free |
Bamboo Club point factor |
1.25 | 1.50 |
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Business Smart | Business Flex |
Cabin baggage | 2 x 7 kg | 2 x 7 kg |
Checked baggage (from Vietnam to Korea/ Japan) |
50 kg | 50 kg |
Checked baggage (from Vietnam to Taiwan) |
40 kg | 40 kg |
Meal | Included | |
Rebook/ Reroute (At least 12h before original ticketed flight time) |
Free + difference (if any) |
Free + difference (if any) |
Rebook/ Reroute (Within 12h before original ticketed flight time and after ticketed flight time) |
A fee of 30 USD/ pax/ segment + difference (if any) |
Free + difference (if any) |
Name change (At least 12h before original ticketed flight time) |
A fee of 35 USD/ pax/ segment | |
Refund (At least 12h before original ticketed flight time) |
A fee of 35 USD/ pax/ segment | |
Refund (Within 12h before original ticketed flight time and after ticketed flight time) |
A fee of 35 USD/ pax/ segment | |
Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
Infant (under 2 years of age at the time of travel) |
10% of adult base fare |
|
Seat selection | Free | Free |
Business lounge |
Free | Free |
Priority check-in |
Free | Free |
Bamboo Club point factor |
1.75 | 2.00 |