Fare classes
Bamboo EconomyBamboo PremiumBamboo Business
 |
Economy Saver Max | Economy Saver | Economy Smart | Economy Flex |
| Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
| Checked baggage | Pay | 20 kg | 20 kg | 20 kg |
| Meal | Included | |||
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
Unpermitted | A fee of 270,000 VND/ pax/ segment + difference (if any) |
A fee of 270,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any) |
| Rebook/ Reroute (On 03h/ after original scheduled ticketed flight time) |
Unpermitted | Unpermitted | A fee of 550,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
Unpermitted | A fee of 350,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment |
| Refund (At least 03h before original scheduled ticketed flight time) |
Unpermitted | Unpermitted | A fee of 350,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment |
| Refund (On 03h/ after original scheduled ticketed flight time) |
Unpermitted | Unpermitted | A fee of 550,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any) |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare |
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| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment |
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| Seat selection | Pay | Pay | Pay | Free |
| Business lounge |
Pay | Pay | Pay | Pay |
| Priority check-in |
Pay | Pay | Pay | Pay |
| Bamboo Club point factor |
Unpermitted | 0.25 | 0.5 | 1.00 |
|
The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022 Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date For refund tickets: + In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded + Convenience fee payment (VND 50,000 / person / segment): no refund is applied + Additional services: no refund is applied The above prices are exclusive of VAT and fee |
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|
Premium Smart | Premium Flex |
| Cabin baggage | 7 kg | 7 kg |
| Checked baggage | 30 kg | 30 kg |
| Meal | Included | |
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
A fee of 270,000 VND/ pax/ segment + difference (if any) | Free + difference (if any) |
| Rebook/ Reroute (Within 03h before original scheduled ticketed flight time and after ticketed flight time) |
A fee of 270,000 VND/ pax/ segment + difference (if any) | Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
A fee of 350,000 VND/ pax/ segment | |
| Refund (At least 03h before original scheduled ticketed flight time) |
A fee of 350,000 VND/ pax/ segment | |
| Refund (Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time) |
A fee of 350,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any) | A fee of 350,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any) |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment |
|
| Seat selection | Pay | Free |
| Business lounge |
Pay | Pay |
| Priority check-in |
Free | Free |
| Bamboo Club point factor |
1.25 | 1.50 |
|
The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022 For refund / cancellation / change allowed after flight date: do not exceed 365 days after flight date For refund tickets: + In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded + Convenience fee payment (VND 50,000 / person / segment): no refund is applied + Additional services: no refund is applied The above prices are exclusive of VAT and fee |
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|
Business Smart | Business Flex |
| Cabin baggage | 2 x 7 kg | 2 x 7 kg |
| Checked baggage | 40 kg | 40 kg |
| Meal | Included | |
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
Free + difference (if any) |
Free + difference (if any) |
| Rebook/ Reroute (Within 03h before original scheduled ticketed flight time and after ticketed flight time) |
A fee of 270,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
A fee of 350,000 VND/ pax/ segment | |
| Refund (At least 03h before original scheduled ticketed flight time) |
A fee of 350,000 VND/ pax/ segment | |
| Refund (Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time) |
A fee of 350,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any) |
A fee of 350,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any) |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment |
|
| Seat selection | Free | Free |
| Business lounge |
Free | Free |
| Priority check-in |
Free | Free |
| Bamboo Club point factor |
1.75 | 2.00 |
|
The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022 For refund / cancellation / change allowed after flight date: do not exceed 365 days after flight date For refund tickets: + In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded + Convenience fee payment (VND 50,000 / person / segment): no refund is applied + Additional services: no refund is applied The above prices are exclusive of VAT and fee |
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» For flights from/ to Con Dao (VCS)
| Fare class | Carry-on baggage | Checked baggage |
| Bamboo Business (Business Smart, Business Flex) | 7 kg | 25 kg |
| Bamboo Economy (Economy Smart, Economy Flex) | 7 kg | 15 kg |
| * Pre-paid baggage and extra baggage purchased at the airport are NOT applicable. | ||
Fare Rule applied for the tickets issued from 26/10/2020 to 28/02/2021
Bamboo EconomyBamboo PremiumBamboo Business
|
Economy Saver Max | Economy Saver | Economy Smart | Economy Flex |
| Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
| Checked baggage | Pay | 20 kg | 20 kg | 20 kg |
| Meal | Included | |||
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
Unpermitted | A fee of 300,000 VND/ pax/ segment + difference (if any) |
A fee of 300,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any) |
| Rebook/ Reroute (On 03h/ after original scheduled ticketed flight time) |
Unpermitted | Unpermitted | A fee of 300,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
Unpermitted | A fee of 380,000 VND/ pax/ segment | A fee of 380,000 VND/ pax/ segment | A fee of 380,000 VND/ pax/ segment |
| Refund (At least 03h before original scheduled ticketed flight time) |
Unpermitted | Unpermitted | Unpermitted | A fee of 380,000 VND/ pax/ segment |
| Refund (On 03h/ after original scheduled ticketed flight time) |
Unpermitted | Unpermitted | A fee of 700,000 VND/ pax/ segment | A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare (Exclusive of tax, fee) |
|||
| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment (Exclusive of tax, fee) |
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| Seat selection | Pay | Pay | Pay | Free |
| Business lounge |
Pay | Pay | Pay | Pay |
| Priority check-in |
Pay | Pay | Pay | Pay |
| Bamboo Club point factor |
Unpermitted | 0.25 | 0.5 | 1.00 |
|
The above prices are exclusive of VAT and fee |
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|
Premium Smart | Premium Flex |
| Cabin baggage | 7 kg | 7 kg |
| Checked baggage | 30 kg | 30 kg |
| Meal | Included | |
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
A fee of 300,000 VND/ pax/ segment + difference (if any) | Free + difference (if any) |
| Rebook/ Reroute (Within 03h before original scheduled ticketed flight time and after ticketed flight time) |
A fee of 300,000 VND/ pax/ segment + difference (if any) | Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
A fee of 380,000 VND/ pax/ segment | |
| Refund (At least 03h before original scheduled ticketed flight time) |
A fee of 380,000 VND/ pax/ segment | |
| Refund (Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time) |
A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) | A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare (Exclusive of tax, fee) |
|
| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment (Exclusive of tax, fee) |
|
| Seat selection | Pay | Free |
| Business lounge |
Pay | Pay |
| Priority check-in |
Free | Free |
| Bamboo Club point factor |
1.25 | 1.50 |
|
The above prices are exclusive of VAT and fee |
||
|
Business Smart | Business Flex |
| Cabin baggage | 2 x 7 kg | 2 x 7 kg |
| Checked baggage | 40 kg | 40 kg |
| Meal | Included | |
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
Free + difference (if any) |
Free + difference (if any) |
| Rebook/ Reroute (Within 03h before original scheduled ticketed flight time and after ticketed flight time) |
A fee of 300,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
A fee of 380,000 VND/ pax/ segment | |
| Refund (At least 03h before original scheduled ticketed flight time) |
A fee of 380,000 VND/ pax/ segment | |
| Refund (Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time) |
A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) |
A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare (Exclusive of tax, fee) |
|
| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment (Exclusive of tax, fee) |
|
| Seat selection | Free | Free |
| Business lounge |
Free | Free |
| Priority check-in |
Free | Free |
| Bamboo Club point factor |
1.75 | 2.00 |
|
The above prices are exclusive of VAT and fee |
||
» For flights from/ to Con Dao (VCS)
| Fare class | Carry-on baggage | Checked baggage |
| Bamboo Business (Business Smart, Business Flex) | 7 kg | 25 kg |
| Bamboo Economy (Economy Smart, Economy Flex) | 7 kg | 15 kg |
| * Pre-paid baggage and extra baggage purchased at the airport are NOT applicable. | ||
Fare Rule applied for the tickets issued before 25/10/2020
|
Bamboo Eco | Bamboo Plus | Bamboo Business | |
| Cabin baggage | 7 kg | 7 kg | 2 x 7 kg | |
| Checked baggage | With fee | 20 kg
Complimentary |
30 kg
Complimentary |
|
| Seat assignment | With fee | With fee | Complimentary | |
| Rebook, reroute | 340,000 VND + Fare difference / segment |
(*) | ||
| Name change | Not applicable | 450,000 VND / segment | ||
| Refund | Not applicable | 300,000 VND / segment; 450,000 VND / segment (in high season) |
||
| Payment | Pay now | Pay now
Pay later |
Pay now
Pay later |
|
| Vietnamese passenger (from 60 years of age at the time of travel) |
Not applicable | 85% of adult base fare | Not applicable | |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare | |||
| Infant (under 2 years of age at the time of travel) |
100,000 VND per infant (Infant must be sat on an accompanied adult’s lap and is not permitted for a separate seat in the cabin.) |
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| – VIP lounge, – Priority check in, – Priority boarding pass, – Priority baggage pick-up at arrival. |
Not applicable | Complimentary | ||
| Time of any change | 3 hours before the 1st commencing flight departure time | Within 6 months since the ticketed time | ||
| The above prices are exclusive of VAT and fee | ||||
(*) For Bamboo Business, Flight date / time change is applied:
- Free of charge + fare difference if any upon your request before 3 hours from commencing flight departure time.
- A fee of 250,000 VND (excluded VAT) + fare difference if any upon your request within 3 hours after commencing flight departure time.
Notes:
• Late check-in or late coming passengers: within 30 minutes upon the time of closed check-in counter, you can travel on the next flight (available seats) within 48 hours from the previous flight with a penalty of 250,000 VND / pax / segment (excluded VAT) for Bamboo business; 500,000 VND / pax / segment (excluded VAT) for Bamboo Plus.
• Conditions for refund and cancellation: you should fill the refund form information such as reservation code, flight itinerary, full name, flight date… and send email to [email protected] from your registered email during booking process or contact the nearest Bamboo Airways branches, ticket offices for assistance.
» For flights from/ to Con Dao (VCS).
| Fare class | Carry-on baggage | Checked baggage |
| Bamboo Business | 7 kg | 25 kg |
| Bamboo Plus | 7 kg | 15 kg |
| * Pre-paid baggage and extra baggage purchased at the airport are NOT applicable. | ||
Vietnamese passengers with severe disabilities
| Bamboo Eco | Bamboo Plus | Bamboo Business | Sales channels | ||
| Vietnamese passenger (from 60 years of age at the time of travel) |
Not applicable | 85% of adult base fare | Not applicable | – City ticket offices (CTO).
– Airport ticket office (ATO) |
|
| Child (from 2 years to under 12 years of age) |
Not applicable | 75% of adult base fare | Not applicable | ||
| Infant (under 2 years of age at the time of travel) |
Not applicable | 80,000 VND per infant (Infant must be sat on an accompanied adult’s lap and is not permitted for a separate seat in the cabin.) |
Not applicable | ||
| The above prices are exclusive of VAT and fee | |||||
Required documents: For those who have disabilities, must have certifying form by authorities regulated by joint circular number 37/2012/TTLT-BLDTBXH-BYT-BGĐT issued on December 28th, 2012 on disabled status.