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Special baggage

Depending on size, large or oversized items can be carried

Special baggage items like sports equipment, strollers and other items can be carried on Bamboo Airways. The list below is a guide to help you plan your travel. If you have a bulky item that does not meet the dimensions listed please let us know.

OVERSIZED ITEMS & BICYCLE

Oversized item is any item that total 3 dimensions (length + width + height) are from 159 cm to 203cm. Oversized items include, sports equipment such as golf club, skiing equipment, skateboards, bicycle, etc.

Bicycle is carried as checked baggage including: popular bicycles and sport bicycles. NOT applicable to electric vehicles, battery-attached vehicles, vehicles containing batteries or dangerous goods.

Booking service

Passengers who need to transport oversized baggage or bicycles, please contact Bamboo Airways’ ticket offices and book the service at least 24 hours before flight departure time.

Packing

Bulky baggage must be packed carefully and neatly, ensuring there are no sharp corners that affect the aircraft and other baggage.

Bicycles must be packed in a neat box or bin, without sharp corners and ensuring the following conditions:

• Tires are deflated before packaging.

• Disassemble and pack bulky parts such as pedals, saddles, lights, mirrors,…

• The handlebar of bicycle is rotated into the length of the bike.

Baggage policy

Bamboo Airways offers a carriage of the first bicycle weighing maximum of 23 kg per passenger with FREE (applicable to the fare class of from Economy Saver to higher classes), applicable to all domestic flights EXCEPT for flights from/to Con Dao.

If the total weight of the bicycle exceeds 23 kg and under 32 kg, it shall be charged a fee of excess baggage.

The second bicycle or more is charged as excess baggage.

* For the fare class of Economy Saver Max, bicycle will be charged as excess baggage.

Oversized items with a total 03 dimensions > 203 cm or / and 01 dimension > 150 cm or / and weighing > 32 kg are denied carriage as checked baggage. These baggages will be transported as cargo.

ITEM OCCUPYING A PASSENGER SEAT

Bamboo Airways provides the service of transporting baggage occupying seats in the cabin. Usually, the baggage is fragile, damaged; High-value baggage, musical instruments, antique paintings or vases, money-printing molds, etc., which are not suitable for transport in the cargo basement of an aircraft, will be purchased by passengers with one or some seats in the same cabin of service.

Procedure

Passengers need to book the service in the cabin should contact Bamboo Airways’ ticket offices to book the service at least 24 hours before flight departure time.

Packing

Baggage must be packed carefully to ensure that there is no sharp edge that could damage or tear the seat cover, damage the aircraft interior, and possibly endanger other passengers sitting around.

Weight

Baggage weight must not exceed 75 kg per seat and the 3-dimensional baggage must not exceed the specified limit (40 cm x 50 cm x 160 cm) per seat.

Procedures at the airport

Passengers are kindly requested to arrive at the airport early for pre-flight procedures. Bamboo Airways encourages passengers to be at the airport at least 2 hours before flight departure time and 30 minutes at the boarding gate before departure time.

Passengers shall be asked to sit adjacent to their baggage and follow the flight safety regulations on board.

On board

Passengers take care of their own luggage during the flight and transport their luggage on/off the aircraft and at the airport.

SPORTS EQUIPMENT

Golf Set: the total weight of o1 golf set is not allowed to exceed the standard weight of a regular checked baggage ( ≤ 32 kg).

01 golf set contains a maximum of 14 golf clubs, 12 golf balls, 01 pair of golfing shoes and putting tees. Items outside of this list will not be considered as parts of the Golf Set.

Economy Saver to higher classes:

• Bamboo Airways offers a carriage of 01 golf set not exceeding a total weight of 23 kg with FREE (applicable to all domestic flights, EXCEPT for flights from/to Con Dao).

If the total weight of a golf set exceeds 23 kg and under 32 kg, it will be charged a fee of excess baggage.

The second golf set or more is charged as excess baggage.

For the fare class of Economy Saver Max, a golf set will be charged as excess baggage.

Other sport equipments apart from golf set shall be charged as regular checked baggage according to the baggage allowance depending on the passenger’s fare class. Baggage that exceeds baggage allowance shall be charged as excess baggage

Skiing Equipment/ Water Slideboarding01 skiing/ surfing board, 01 pair of ski poles, 1 pair of skiing shoes. Any other equipment which is not listed here is not considered as part of skiing equipment/ surfing board.

Surfing Board: Sports equipment for skiing/surfing including 01 skateboard.

Diving Equipment: 01 diving suit, 01 diving mask, 01 pair of fins, 01 empty diving tank. We do not offer to carry parts that are considered to be dangerous items such as, diving regulator, diving tank or the likes.

Archery instrument: 01 bow, 01 standard box of arrows, and 01 maintenance tool box.

Fishing equipment: 01 to 02 fishing rod, 01 fishing line, 01 fishing net, 1 pair of fishing shoes, 1 fishing tackle box.

Bowling Equipment: 01 bowling bag, 01-02 bowling ball(s), and 01 pair of bowling shoes.

Pre-flight preparation

Service booking: Passengers who need to transport sports equipment, please contact and reserve the service at Bamboo Airways’ ticket offices at least 24 hours before the flight departure time.

Packing: Sports equipment must be neatly packed without sharp corners.

Check-in at the airport

Passengers are kindly requested to arrive at the airport early for pre-flight procedures. Bamboo Airways encourages passengers to be at the airport at least 2 hours before the flight departure time.

WHEELCHAIRS/ BABY-STROLLERS

Wheelchair is not considered as checked baggage allowance if the passenger is the one requiring wheelchair assistance. One (1) wheelchair can check-in with free of charge for each passenger.

Baby stroller considered as checked baggage allowance if the passenger is traveling with an infant or young child. Passenger travelling with infant or young child can check-in one (01) baby stroller with free of charge.

If the above condition is not met, the wheelchair/baby stroller shall be considered as baggage allowance and charged as excess baggage if the total weight exceeds baggage allowance

TRANSPORT ANIMAL

Bamboo Airways has not yet provided transportation services for live animals (including transporting Pets as Checked Baggage and transporting Pets in the cabin of aircraft) on our flights.

ITEMS WITH LIMITATION OF ACCEPTANCE

TYPE
PACKAGING CONDITIONS
LIMITATION OF ACCEPTANCE
Liquids

Alcoholic:

– Alcoholic beverages are accepted only in its original container and should be unopened, so that it can be checked the percent of alcoholic beverages.

– Wrap each bottle in newspaper or in plastic bag.

– Place a barrier between bottles.

– These bottles must be placed in plastic/ porous/ waterproofing material containers, then cover the box carefully by adhesive tape to avoid leakage or spilling out during loading. Each Plastic/ porous/ waterproofing material containers will have to be covered by plastic with thickness at least 1mm.

Refer to Appendix II, List of Dangerous Items Restricted to carry on the Person, In cabin Baggage, Checked Baggage, issued accompany with Decision No. 1531/QD – CHK on 11 July 2017 of CAAV:

– Alcoholic beverages under 24 percent: not restricted.

– Alcoholic beverages containing more than 24 percent alcohol but not more than 70 percent alcohol by volume, no more than 01 litres per individual receptacle; no more than 5 litres total net quantity per person for such beverages, must be in retail packaging.

– Alcoholic beverages containing more than 70 percent alcohol by volume: not permitted to carry on the person, in cabin baggage or in checked baggage.

Fish sauce and other liquids:

– Each bottle must be covered tightly and individually by layers of adhesive tape.

– Volume of each bottle must not exceed 95% of the total volume. Maximum net volume of each bottle is one littre.

– These bottle must be placed in plastic/ porous/ waterproofing material containers, then cover the box carefully by adhesive tape to avoid leakage or spilling out during loading. Each Plastic/ porous/ waterproofing material containers will have to be covered by plastic with thickness at least 1mm.

Each passenger is allowed to check-in max. 3 litres of fish sauce on BAV flights.
Fresh food – Seafood is allowed to check-in in accordance with the quarantine regulations of the arrival airport with the condition that the items are packed properly (Crushed / Wet ice is not allowed). Check-in staff need to check and make sure that the baggage is packed properly to avoid possible leaks during flight.

– Inner pack: wrapped in plastic bags with minimum thickness of 0.1 mm and covered by many plastic layers.

– Outer pack: place fresh food with completed inner pack in plastic/ porous/ waterproofing material containers, then cover the box carefully by adhesive tape to avoid leakage during loading. Each Plastic/ porous/ waterproofing material containers will have to be covered by plastic with thickness at least 1mm.

N/A
Frozen goods

* Note: BICYCLE/ GOLF baggage exceeding 23kg will follow the bulky baggage fee policy.