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International routes

I. FARE RULES FOR INTERNATIONAL ROUTES:
Departing from Vietnam to Australia and Europe

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023 

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
45 kg 45 kg 45 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
100 USD/pax/ segment + difference (if any)
50 USD/pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 USD/pax/ segment + difference (if any) 140 USD/pax/ segment + difference (if any) 50 USD/pax/ segment + difference (if any)
Name change
(At least 05h before original ticketed flight time)
100 USD/pax/ segment 70 USD/pax/ segment 50 USD/pax/ segment
Refund
(At least 05h before original ticketed flight time)
100 USD/pax/ segment 70 USD/pax/ segment 50 USD/pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 USD/pax/ segment 140 USD/pax/ segment 100 USD/pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Free
      Business lounge Fee applied Fee applied Fee applied
     Priority check-in Fee applied Fee applied Fee applied
     Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 USD/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 USD/ pax/ segment 50 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
65 kg 65 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 USD/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Departing from Vietnam to North East of Asia

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
20 kg 25 kg 25 kg 25 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted/ Except for route from Viet Nam to Korea 40USD 40 USD/ pax/ segment + difference (if any)
15 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted/ Except for route from Viet Nam to Korea 70USD 70 USD/ pax/ segment + difference (if any) 30 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Name change
(At least 05h before original ticketed flight time)
Unpermitted 50 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted/ Except for route from Viet Nam to Korea 50USD 50 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted/ Except for route from Viet Nam to Korea 80USD 80 USD/ pax/ segment 50 USD/ pax/ segment 20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied Fee applied
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Free
Business lounge Fee applied Fee applied
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment + difference (if any) Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Departing from Vietnam to South East of Asia

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
Unpermitted 30 kg 30 kg 30 kg
Checked baggage
(Infant)
Unpermitted 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted 30 USD/ pax/ segment + difference (if any)
15 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 60 USD/ pax/ segment + difference (if any) 30 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Name change
(At least 05h before original ticketed flight time)
Unpermitted 40 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted 40 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 70 USD/ pax/ segment 50 USD/ pax/ segment 20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied Fee applied
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
30 kg 30 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Free
Business lounge Fee applied Fee applied
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment + difference (if any) Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Departing from Singapore/ Thailand to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
Unpermitted 20 kg 20 kg 20 kg
Checked baggage
(Infant)
Unpermitted 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted 35 SGD/900 THB/ pax/ segment + difference (if any)
30 SGD/700 THB/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 55 SGD/1,450 THB/ pax/ segment + difference (if any) 50 SGD/1,250 THB/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
Unpermitted 70 SGD/1,700 THB/ pax/ segment 50 SGD/1,250 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Unpermitted 70 SGD/1,700 THB/ pax/ segment 50 SGD/1,250 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 125 SGD/2,700 THB/ pax/ segment 70 SGD/1,700 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied Fee applied
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
30 kg 30 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
30 SGD/700 THB/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Free
Business lounge Fee applied Fee applied
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
30 SGD/700 THB/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Free
Business lounge Fee applied Fee applied
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Departing from Europe (except for the United Kingdom) to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
45 kg 45 kg 45 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
150 EUR/ pax/ segment + difference
(if any)

100 EUR/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 EUR/ pax/ segment + difference
(if any)
150 EUR/ pax/ segment + difference
(if any)
50 EUR/ pax/ segment + difference
(if any) 
Name change
(At least 05h before original ticketed flight time)
200 EUR/ pax/ segment 150 EUR/ pax/ segment 50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
200 EUR/ pax/ segment 150 EUR/ pax/ segment 50 EUR/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 EUR/ pax/ segment 200 EUR/ pax/ segment 100 EUR/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 EUR/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 EUR/ pax/ segment 80 EUR/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
65 kg 65 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
80 EUR/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Departing from the United Kingdom

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
45 kg 45 kg 45 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
150 GBP/ pax/ segment + difference
(if any)

100 GBP/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 GBP/ pax/ segment + difference
(if any)
150 GBP/ pax/ segment + difference
(if any)
50 GBP/ pax/ segment + difference
(if any)  
Name change
(At least 05h before original ticketed flight time)
200 GBP/ pax/ segment 150 GBP/ pax/ segment 50 GBP/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
200 GBP/ pax/ segment 150 GBP/ pax/ segment 50 GBP/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 GBP/ pax/ segment 200 GBP/ pax/ segment 100 GBP/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 GBP/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 GBP/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 GBP/ pax/ segment 80 GBP/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
65 kg 65 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 GBP/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Trả phí 80 GBP/ người/ chặng Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Departing from Australia

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
45 kg 45 kg 45 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment + difference
(if any)

50 AUD/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 AUD/ pax/ segment + difference
(if any)
140 AUD/ pax/ segment + difference
(if any)
50 AUD/ pax/ segment + difference
(if any) 
Name change
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment 70 AUD/ pax/ segment 50 AUD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment 70 AUD/ pax/ segment 50 AUD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 AUD/ pax/ segment 140 AUD/ pax/ segment 100 AUD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 AUD/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 AUD/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 AUD/pax/ segment 50 AUD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
65 kg 65 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 AUD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 AUD/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Departing from Taiwan

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
20 kg 25 kg 25 kg 25 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted A fee of TWD 600/ pax/ segment + difference (if any) A fee of TWD 600/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of TWD 900/ pax/ segment + difference (if any) A fee of TWD 900/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
Unpermitted A fee of  TWD 1000/ pax/ segment A fee of TWD 800/ pax/ segment  A fee of TWD 800/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted A fee of  TWD 1000/ pax/ segment A fee of TWD 800/ pax/ segment  A fee of TWD 800/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted Unpermitted A fee of  TWD 1000/ pax/ segment A fee of  TWD 1000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied Fee applied
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of TWD 1000/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Free
Business lounge Fee applied Fee applied
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment  Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of TWD 1000/ pax/ segment  Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Departing from Korea

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
20 kg 25 kg 25 kg 25 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment + difference
(if any)
A fee of KRW 50,000/ pax/ segment + difference
(if any)
A fee of KRW 20,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 90,000/ pax/ segment + difference
(if any)
A fee of KRW 70,000/ pax/ segment + difference
(if any)
A fee of KRW 50,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 90,000/ pax/ segment A fee of KRW 80,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied Fee applied
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Free
Business lounge Fee applied Fee applied
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Departing from Japan

For ticket issued/re-issued/name changed/refunded on/after July 19th, 2023

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
20 kg 25 kg 25 kg 25 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 8,000/ pax/ segment + difference
(if any)

A fee of JPY 5,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of JPY 15,000/ pax/ segment + difference
(if any)
A fee of JPY 10,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 15,000/ pax/ segment A fee of JPY 10,000/ pax/ segment A fee of JPY 8,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 15,000/ pax/ segment A fee of JPY 10,000/ pax/ segment A fee of JPY 8,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of JPY 20,000/ pax/ segment A fee of JPY 15,000/ pax/ segment A fee of JPY 8,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Fee applied Fee applied Free
Business lounge Fee applied Fee applied Fee applied Fee applied
Priority check-in Fee applied Fee applied Fee applied Fee applied
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 14 kg 14 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of JPY 8,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of JPY 8,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of JPY 8,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Free
Business lounge Fee applied Fee applied
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 14 kg 14 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of JPY 8,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of JPY 8,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of JPY 8,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Fee applied Free
Business lounge Fee applied Fee applied
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

 

II. FEES AND CONDITIONS OF UPGRADE AT AIRPORT, LATE-COMING, GOSHOW

1. Upgrade at airport:

1.1. Fee table for upgrade at airport:


Upgrade from Economy to Business

Fee apply for international segments departing from Vietnam Fee apply for international segments to Vietnam
Japan VND 13,000,000 JPY 76,000
Korea VND 8,000,000 KRW 450,000
Taiwan VND 7,000,000 TWD 9,000
UK VND 23,000,000 GBP 800
Australia VND 22,000,000 AUD 1,450
Germany VND 23,000,000 EUR 900
Singapore VND 5,000,000 SGD 300
Thailand VND 4,000,000 THB 6,000

1.2 Conditions/Requests:

  • Upgrade fee is applicable for 1 adult or child (from 2-11 years old) per segment, free for accompanying infants (under 2 years old)
  • Apply within 05 hours at the airport
  • Services after upgrade: Standard services according to Business Class, except:
    + Fare rules (refund, rebook, reroute, name change): apply according to the original fare rules
    + Meal: Served according to service standards of the original fare class (serving meals according to Business class standards will depend on the provide capability

2. Late-coming:

Not applicable

3. Go-show:

Definition: passenger who has a ticket to depart in the future, wants to change their ticket to depart immediately within the time frame at the airport (03 hours for domestic flights, 05 hours for international flights). Goshow is only applicable at the airport.

Effective for tickets departing from June 1st, 2023

Bamboo Economy Bamboo Premium Bamboo Business
Economy Saver Max Economy Saver Economy Smart Economy Flex Premium Smart Premium Flex Business Smart Business Flex
Not allowed Allowed Allowed Free Free Free Allowed Free

*) Note:

“Not allowed”: Goshow is not applicable

“Allow”: Go-show is applicable and rebook according to fare rules

“Free”: Go-show is free, not plus fare difference, new flight and previous flight must have the same itinerary.