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International routes

Fare rule applied to departure from Vietnam to Australia and Europe

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
45 kg 45 kg 45 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
100 USD/pax/ segment + difference (if any)
50 USD/pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 USD/pax/ segment + difference (if any) 140 USD/pax/ segment + difference (if any) 50 USD/pax/ segment + difference (if any)
Name change
(At least 05h before original ticketed flight time)
100 USD/pax/ segment 70 USD/pax/ segment 50 USD/pax/ segment
Refund
(At least 05h before original ticketed flight time)
100 USD/pax/ segment 70 USD/pax/ segment 50 USD/pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 USD/pax/ segment 140 USD/pax/ segment 100 USD/pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Free
Business lounge Pay Pay Pay
Priority check-in Pay Pay Pay
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 5h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 USD/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 USD/ pax/ segment 50 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
65 kg 65 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 5h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 USD/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Vietnam to North East of Asia

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
20 kg 30 kg 30 kg 30 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted/ Except for route from Viet Nam to Korea 40USD 40 USD/ pax/ segment + difference (if any)
15 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted/ Except for route from Viet Nam to Korea 70USD 70 USD/ pax/ segment + difference (if any) 30 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Name change
(At least 05h before original ticketed flight time)
Unpermitted 50 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted/ Except for route from Viet Nam to Korea 50USD 50 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted/ Except for route from Viet Nam to Korea 80USD 80 USD/ pax/ segment 50 USD/ pax/ segment 20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment + difference (if any) Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Vietnam to South East of Asia

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
Unpermitted 20 kg 20 kg 20 kg
Checked baggage
(Infant)
Unpermitted 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted 30 USD/ pax/ segment + difference (if any)
15 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 60 USD/ pax/ segment + difference (if any) 30 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Name change
(At least 05h before original ticketed flight time)
Unpermitted 40 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted 40 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 70 USD/ pax/ segment 50 USD/ pax/ segment 20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
30 kg 30 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment + difference (if any) Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from SINGAPORE/ BANGKOK to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
Unpermitted 20 kg 20 kg 20 kg
Checked baggage
(Infant)
Unpermitted 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted 35 SGD/900 THB/ pax/ segment + difference (if any)
30 SGD/700 THB/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 55 SGD/1,450 THB/ pax/ segment + difference (if any) 50 SGD/1,250 THB/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
Unpermitted 70 SGD/1,700 THB/ pax/ segment 50 SGD/1,250 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Unpermitted 70 SGD/1,700 THB/ pax/ segment 50 SGD/1,250 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 125 SGD/2,700 THB/ pax/ segment 115 SGD/2,850 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
30 kg 30 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
30 SGD/700 THB/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
30 SGD/700 THB/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Fare rule applied to departure from Europe (except for the United Kingdom) to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
45 kg 45 kg 45 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
150 EUR/ pax/ segment + difference
(if any)

100 EUR/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 EUR/ pax/ segment + difference
(if any)
150 EUR/ pax/ segment + difference
(if any)
50 EUR/ pax/ segment + difference
(if any) 
Name change
(At least 05h before original ticketed flight time)
200 EUR/ pax/ segment 150 EUR/ pax/ segment 50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
200 EUR/ pax/ segment 150 EUR/ pax/ segment 50 EUR/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 EUR/ pax/ segment 200 EUR/ pax/ segment 100 EUR/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Free
Business lounge Pay Pay Pay
Priority check-in Pay Pay Pay
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 EUR/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 EUR/ pax/ segment 80 EUR/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
65 kg 65 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
80 EUR/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from the United Kingdom to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
45 kg 45 kg 45 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
150 GBP/ pax/ segment + difference
(if any)

100 GBP/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 GBP/ pax/ segment + difference
(if any)
150 GBP/ pax/ segment + difference
(if any)
50 GBP/ pax/ segment + difference
(if any)  
Name change
(At least 05h before original ticketed flight time)
200 GBP/ pax/ segment 150 GBP/ pax/ segment 50 GBP/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
200 GBP/ pax/ segment 150 GBP/ pax/ segment 50 GBP/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 GBP/ pax/ segment 200 GBP/ pax/ segment 100 GBP/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Free
Business lounge Pay Pay Pay
Priority check-in Pay Pay Pay
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 GBP/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 GBP/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 GBP/ pax/ segment 80 GBP/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
65 kg 65 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 GBP/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Trả phí 80 GBP/ người/ chặng Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Australia to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
45 kg 45 kg 45 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment + difference
(if any)

50 AUD/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 AUD/ pax/ segment + difference
(if any)
140 AUD/ pax/ segment + difference
(if any)
50 AUD/ pax/ segment + difference
(if any) 
Name change
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment 70 AUD/ pax/ segment 50 AUD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment 70 AUD/ pax/ segment 50 AUD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 AUD/ pax/ segment 140 AUD/ pax/ segment 100 AUD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Free
Business lounge Pay Pay Pay
Priority check-in Pay Pay Pay
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 AUD/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 AUD/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 AUD/pax/ segment 50 AUD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
65 kg 65 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 AUD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 AUD/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Taiwan to Vietnam

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
20 kg 30 kg 30 kg 30 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted A fee of TWD 600/ pax/ segment + difference (if any) A fee of TWD 600/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of TWD 900/ pax/ segment + difference (if any) A fee of TWD 900/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
Unpermitted A fee of  TWD 1000/ pax/ segment A fee of TWD 800/ pax/ segment  A fee of TWD 800/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted A fee of  TWD 1000/ pax/ segment A fee of TWD 800/ pax/ segment  A fee of TWD 800/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted Unpermitted A fee of  TWD 1000/ pax/ segment A fee of  TWD 1000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of TWD 1000/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment  Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of TWD 1000/ pax/ segment  Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Korea to Vietnam

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
20 kg 30 kg 30 kg 30 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment + difference
(if any)
A fee of KRW 50,000/ pax/ segment + difference
(if any)
A fee of KRW 20,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 90,000/ pax/ segment + difference
(if any)
A fee of KRW 70,000/ pax/ segment + difference
(if any)
A fee of KRW 50,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 90,000/ pax/ segment A fee of KRW 80,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Japan to Vietnam

For ticket issued/re-issued/name changed/refunded on/after June 10th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
(Adult/ Child)
20 kg 30 kg 30 kg 30 kg
Checked baggage
(Infant)
10 kg 10 kg 10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 20,000/ pax/ segment + difference
(if any)

A fee of JPY 10,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of JPY 30,000/ pax/ segment + difference
(if any)
A fee of JPY 20,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 25,000/ người/ chặng A fee of JPY 15,000/ pax/ segment A fee of JPY 15,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 25,000/ người/ chặng A fee of JPY 15,000/ pax/ segment A fee of JPY 15,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of JPY 35,000/ người/ chặng A fee of JPY 25,000/ người/ chặng A fee of JPY 15,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 14 kg 14 kg
Checked baggage
(Adult/ Child)
40 kg 40 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of JPY 15,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of JPY 15,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of JPY 15,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 14 kg 14 kg
Checked baggage
(Adult/ Child)
50 kg 50 kg
Checked baggage
(Infant)
10 kg 10 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of JPY 15,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of JPY 15,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of JPY 15,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

II.REFUND/CANCELLATION/REBOOK/REROUTE RULES

1. Fare’s taxes, fees, surcharges refund rules

Type Base Fare Admin Surcharge Convenient service charge Airport tax Service fee Payment Fee at Bamboo Office/Cancel charging from 5/5/2022 Ancillary Refund/ Cancelation fee and change fee Fuel surcharge
Voluntary refund X X X X X

Voluntary refund: The original non-refundable base fare will not be refunded in any case at anytime

Note:

✔ Refundable

X non-refundable

2. Refund/Cancellation or Rebook/Reroute rules

– Repricing the whole itinerary in case of Refund/Cancellation;

– And/or repricing the unused itinerary in case of Rebook/Reroute;

– Only allow to rebook/reroute to equal or higher fare class only;

– Passenger have to pay change fee and fare difference (if any).