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Fare classes

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max Economy Saver Economy Smart Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage Pay 20 kg 20 kg 20 kg
Meal Included
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
Unpermitted A fee of 270,000 VND/ pax/ segment + difference
(if any)

A fee of 270,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference
(if any)
Rebook/ Reroute
(On 03h/ after original scheduled ticketed flight time)
Unpermitted Unpermitted A fee of 550,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference
(if any) 
Name change
(At least 03h before first ticketed flight time)
Unpermitted A fee of 350,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
Unpermitted Unpermitted A fee of 350,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment
Refund
(On 03h/ after original scheduled ticketed flight time)
Unpermitted Unpermitted A fee of 550,000 VND/ pax/ segment A fee of 350,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference
(if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Seat selection Pay Pay Pay Free
Business lounge
Pay Pay Pay Pay
Priority check-in
Pay Pay Pay Pay
Bamboo Club point factor
Unpermitted 0.25 0.5 1.00

The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022

Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date

For refund tickets:

+ In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded

+ Convenience fee payment (VND 50,000 / person / segment): no refund is applied

+ Additional services shall be non-refundable.

        + Rebook/ reroute/ re-name fee shall be non-refundable.

       For rebooked/ rerouted tickets:

        + Total price for your un-used trip shall be re-calculated by the booking system.

        + The new fare class should be equivalent to or higher than the original one.

The above prices, fees are exclusive of VAT and fee

Premium Smart  Premium Flex
Cabin baggage 7 kg 7 kg
Checked baggage 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
A fee of 270,000 VND/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 03h before original scheduled ticketed flight time and after ticketed flight time)
A fee of 270,000 VND/ pax/ segment + difference (if any) Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference
(if any)
Name change
(At least 03h before first ticketed flight time)
A fee of 350,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
A fee of 350,000 VND/ pax/ segment
Refund
(Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time)
A fee of 350,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any) A fee of 350,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Seat selection Pay Free
Business lounge
Pay Pay
Priority check-in
Free Free
Bamboo Club point factor
1.25 1.50

The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022

Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date

For refund tickets:

+ In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded

+ Convenience fee payment (VND 50,000 / person / segment): no refund is applied

+ Additional services shall be non-refundable.

        + Rebook/ reroute/ re-name fee shall be non-refundable.

       For rebooked/ rerouted tickets:

        + Total price for your un-used trip shall be re-calculated by the booking system.

        + The new fare class should be equivalent to or higher than the original one.

The above prices, fees are exclusive of VAT and fee

Business Smart  Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 03h before original scheduled ticketed flight time and after ticketed flight time)
A fee of 270,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any)
Name change
(At least 03h before first ticketed flight time)
A fee of 350,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
A fee of 350,000 VND/ pax/ segment
Refund
(Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time)
A fee of 350,000 VND/ pax/ segment + difference
(if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any)
A fee of 350,000 VND/ pax/ segment + difference
(if any); Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment + difference (if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Seat selection Free Free
Business lounge
Free Free
Priority check-in
Free Free
Bamboo Club point factor
1.75 2.00

The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022

Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date

For refund tickets:

+ In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded

+ Convenience fee payment (VND 50,000 / person / segment): no refund is applied

+ Additional services shall be non-refundable.

        + Rebook/ reroute/ re-name fee shall be non-refundable.

       For rebooked/ rerouted tickets:

        + Total price for your un-used trip shall be re-calculated by the booking system.

        + The new fare class should be equivalent to or higher than the original one.

The above prices, fees are exclusive of VAT and fee

» For flights from/ to Con Dao (VCS)

Fare class Carry-on baggage Checked baggage
Bamboo Business (Business Smart, Business Flex) 7 kg 25 kg
Bamboo Economy (Economy Smart, Economy Flex) 7 kg 15 kg
* Pre-paid baggage and extra baggage purchased at the airport are NOT applicable.

 

Fare rule applied to departure from Vietnam to Australia and Europe

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage
(Departing to Europe)
45 kg 45 kg 45 kg
Checked baggage
(Departing to Australia)
40 kg 40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
100 USD/pax/ segment + difference (if any)
50 USD/pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 USD/pax/ segment + difference (if any) 140 USD/pax/ segment + difference (if any) 50 USD/pax/ segment + difference (if any)
Name change
(At least 05h before original ticketed flight time)
100 USD/pax/ segment 70 USD/pax/ segment 50 USD/pax/ segment
Refund
(At least 04h before original ticketed flight time)
100 USD/pax/ segment 70 USD/pax/ segment 50 USD/pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 USD/pax/ segment 140 USD/pax/ segment 100 USD/pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Free
Business lounge Pay Pay Pay
Priority check-in Pay Pay Pay
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 50 kg 50 kg
Meal Included
Rebook/ Reroute
(At least 5h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 USD/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 USD/ pax/ segment 50 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 65 kg 65 kg
Meal Included
Rebook/ Reroute
(At least 5h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 USD/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Vietnam to North East of Asia

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage Pay 20 kg 20 kg 20 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted/ Except for route from Viet Nam to Korea 40USD 40 USD/ pax/ segment + difference (if any)
15 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted/ Except for route from Viet Nam to Korea 70USD 70 USD/ pax/ segment + difference (if any) 30 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Name change
(At least 05h before original ticketed flight time)
Unpermitted 50 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted/ Except for route from Viet Nam to Korea 50USD 50 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted/ Except for route from Viet Nam to Korea 80USD 80 USD/ pax/ segment 50 USD/ pax/ segment 20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment + difference (if any) Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Vietnam to South East of Asia

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage Pay 20 kg 20 kg 20 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted 30 USD/ pax/ segment + difference (if any)
15 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 60 USD/ pax/ segment + difference (if any) 30 USD/ pax/ segment + difference (if any) Free + difference (if any) 
Name change
(At least 05h before original ticketed flight time)
Unpermitted 40 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted 40 USD/ pax/ segment 20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 70 USD/ pax/ segment 50 USD/ pax/ segment 20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment 20 USD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(At least 05h before original ticketed flight time)
20 USD/ pax/ segment + difference (if any) Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
20 USD/ pax/ segment + difference (if any) Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from SINGAPORE/ BANGKOK to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage Pay 20 kg 20 kg 20 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted 35 SGD/900 THB/ pax/ segment + difference (if any)
30 SGD/700 THB/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 55 SGD/1,450 THB/ pax/ segment + difference (if any) 50 SGD/1,250 THB/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
Unpermitted 70 SGD/1,700 THB/ pax/ segment 50 SGD/1,250 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Unpermitted 70 SGD/1,700 THB/ pax/ segment 50 SGD/1,250 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted 125 SGD/2,700 THB/ pax/ segment 115 SGD/2,850 THB/ pax/ segment 30 SGD/700 THB/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
30 SGD/700 THB/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(At least 05h before original ticketed flight time)
30 SGD/700 THB/ pax/ segment Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
30 SGD/700 THB/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Fare rule applied to departure from Europe (except for the United Kingdom) to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage 45 kg 45 kg 45 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
150 EUR/ pax/ segment + difference
(if any)

100 EUR/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 EUR/ pax/ segment + difference
(if any)
150 EUR/ pax/ segment + difference
(if any)
50 EUR/ pax/ segment + difference
(if any) 
Name change
(At least 05h before original ticketed flight time)
200 EUR/ pax/ segment 150 EUR/ pax/ segment 50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
200 EUR/ pax/ segment 150 EUR/ pax/ segment 50 EUR/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 EUR/ pax/ segment 200 EUR/ pax/ segment 100 EUR/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Free
Business lounge Pay Pay Pay
Priority check-in Pay Pay Pay
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 50 kg 50 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 EUR/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 EUR/ pax/ segment 80 EUR/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 65 kg 65 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 EUR/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
80 EUR/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from the United Kingdom to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage 45 kg 45 kg 45 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
150 GBP/ pax/ segment + difference
(if any)

100 GBP/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 GBP/ pax/ segment + difference
(if any)
150 GBP/ pax/ segment + difference
(if any)
50 GBP/ pax/ segment + difference
(if any)  
Name change
(At least 05h before original ticketed flight time)
200 GBP/ pax/ segment 150 GBP/ pax/ segment 50 GBP/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
200 GBP/ pax/ segment 150 GBP/ pax/ segment 50 GBP/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 GBP/ pax/ segment 200 GBP/ pax/ segment 100 GBP/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Free
Business lounge Pay Pay Pay
Priority check-in Pay Pay Pay
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 50 kg 50 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 GBP/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 GBP/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 GBP/ pax/ segment 80 GBP/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 65 kg 65 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 GBP/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Trả phí 80 GBP/ người/ chặng Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Australia to Viet Nam

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg
Checked baggage 45 kg 45 kg 45 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment + difference
(if any)

50 AUD/ pax/ segment + difference
(if any)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
200 AUD/ pax/ segment + difference
(if any)
140 AUD/ pax/ segment + difference
(if any)
50 AUD/ pax/ segment + difference
(if any) 
Name change
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment 70 AUD/ pax/ segment 50 AUD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
100 AUD/ pax/ segment 70 AUD/ pax/ segment 50 AUD/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
250 AUD/ pax/ segment 140 AUD/ pax/ segment 100 AUD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Free
Business lounge Pay Pay Pay
Priority check-in Pay Pay Pay
Bamboo Club point factor 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 50 kg 50 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 AUD/ pax/ segment + difference
(if any)
Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 AUD/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
100 AUD/pax/ segment 50 AUD/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 65 kg 65 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
50 AUD/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
50 AUD/ pax/ segment Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Taiwan to Vietnam

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
20 kg 30 kg 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted A fee of TWD 600/ pax/ segment + difference (if any) A fee of TWD 600/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of TWD 900/ pax/ segment + difference (if any) A fee of TWD 900/ pax/ segment + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
A fee of  TWD 1000/ pax/ segment A fee of  TWD 800/ pax/ segment A fee of TWD 800/ pax/ segment  A fee of TWD 800/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted A fee of  TWD 1000/ pax/ segment A fee of TWD 800/ pax/ segment  A fee of TWD 800/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted Unpermitted A fee of  TWD 1000/ pax/ segment A fee of  TWD 1000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of TWD 1000/ pax/ segment 
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
50 kg 50 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference (if any)
Name change
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment 
Refund
(At least 05h before original ticketed flight time)
A fee of TWD 800/ pax/ segment  Free
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of TWD 1000/ pax/ segment  Free
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Korea to Vietnam

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage 20 kg 30 kg 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment + difference
(if any)
A fee of KRW 50,000/ pax/ segment + difference
(if any)
A fee of KRW 20,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 90,000/ pax/ segment + difference
(if any)
A fee of KRW 70,000/ pax/ segment + difference
(if any)
A fee of KRW 50,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 90,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 90,000/ pax/ segment A fee of KRW 80,000/ pax/ segment A fee of KRW 60,000/ pax/ segment A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 30,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage
50 kg 50 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Refund
(At least 05h before original ticketed flight time)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of KRW 30,000/ pax/ segment Free + difference
(if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Free Free
Business lounge Free Free
Priority check-in Free Free
Bamboo Club point factor 1.75 2.00

Fare rule applied to departure from Japan to Vietnam

For ticket issued/re-issued/name changed/refunded on/after April 05th, 2022

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max
Economy Saver
Economy Smart
Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage
20 kg 30 kg 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 20,000/ pax/ segment + difference
(if any)

A fee of JPY 10,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of JPY 30,000/ pax/ segment + difference
(if any)
A fee of JPY 20,000/ pax/ segment + difference
(if any)
Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 25,000/ người/ chặng A fee of JPY 15,000/ pax/ segment A fee of JPY 15,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
Unpermitted A fee of JPY 25,000/ người/ chặng A fee of JPY 15,000/ pax/ segment A fee of JPY 15,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
Unpermitted A fee of JPY 35,000/ người/ chặng A fee of JPY 25,000/ người/ chặng A fee of JPY 15,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Pay Pay Free
Business lounge Pay Pay Pay Pay
Priority check-in Pay Pay Pay Pay
Bamboo Club point factor Unpermitted 0.25 0.50 1.00

Premium Smart Premium Flex
Cabin baggage 14 kg 14 kg
Checked baggage
40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of JPY 15,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of JPY 15,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of JPY 15,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Business Smart Business Flex
Cabin baggage 14 kg 14 kg
Checked baggage
40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 05h before original ticketed flight time)
Free + difference (if any) Free + difference
(if any)
Rebook/ Reroute
(Within 05h prior to each ticketed flight and after each ticketed flight)
Free + difference (if any) Free + difference
(if any)
Name change
(At least 05h before original ticketed flight time)
A fee of JPY 15,000/ pax/ segment
Refund
(At least 05h before original ticketed flight time)
A fee of JPY 15,000/ pax/ segment
Refund
(Within 05h prior to each ticketed flight and after each ticketed flight)
A fee of JPY 15,000/ pax/ segment
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
10% of adult base fare
Seat selection Pay Free
Business lounge Pay Pay
Priority check-in Free Free
Bamboo Club point factor 1.25 1.50

Fare Rule applied for the tickets issued from 26/10/2020 to 28/02/2021

Bamboo EconomyBamboo PremiumBamboo Business

Economy Saver Max Economy Saver Economy Smart Economy Flex
Cabin baggage 7 kg 7 kg 7 kg 7 kg
Checked baggage Pay 20 kg 20 kg 20 kg
Meal Included
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
Unpermitted A fee of 300,000 VND/ pax/ segment + difference
(if any)

A fee of 300,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference
(if any)
Rebook/ Reroute
(On 03h/ after original scheduled ticketed flight time)
Unpermitted Unpermitted A fee of 300,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference
(if any) 
Name change
(At least 03h before first ticketed flight time)
Unpermitted A fee of 380,000 VND/ pax/ segment A fee of 380,000 VND/ pax/ segment A fee of 380,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
Unpermitted Unpermitted A fee of 380,000 VND/ pax/ segment A fee of 380,000 VND/ pax/ segment
Refund
(On 03h/ after original scheduled ticketed flight time)
Unpermitted Unpermitted Unpermitted A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference
(if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Seat selection Pay Pay Pay Free
Business lounge
Pay Pay Pay Pay
Priority check-in
Pay Pay Pay Pay
Bamboo Club point factor
Unpermitted 0.25 0.5 1.00

The above prices are exclusive of VAT and fee

Premium Smart  Premium Flex
Cabin baggage 7 kg 7 kg
Checked baggage 30 kg 30 kg
Meal Included
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
A fee of 300,000 VND/ pax/ segment + difference (if any) Free + difference (if any)
Rebook/ Reroute
(Within 03h before original scheduled ticketed flight time and after ticketed flight time)
A fee of 300,000 VND/ pax/ segment + difference (if any) Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference
(if any)
Name change
(At least 03h before first ticketed flight time)
A fee of 380,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
A fee of 380,000 VND/ pax/ segment
Refund
(Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time)
A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any) A fee of 380,000 VND/ pax/ segment + difference (if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Seat selection Pay Free
Business lounge
Pay Pay
Priority check-in
Free Free
Bamboo Club point factor
1.25 1.50

The above prices are exclusive of VAT and fee

Business Smart  Business Flex
Cabin baggage 2 x 7 kg 2 x 7 kg
Checked baggage 40 kg 40 kg
Meal Included
Rebook/ Reroute
(At least 03h before original scheduled ticketed flight time)
Free + difference
(if any)
Free + difference
(if any)
Rebook/ Reroute
(Within 03h before original scheduled ticketed flight time and after ticketed flight time)
A fee of 300,000 VND/ pax/ segment + difference
(if any)
Free + difference (if any) / Except for Lunar New Year: a fee of 300,000 VND/ pax/ segment + difference (if any)
Name change
(At least 03h before first ticketed flight time)
A fee of 380,000 VND/ pax/ segment
Refund
(At least 03h before original scheduled ticketed flight time)
A fee of 380,000 VND/ pax/ segment
Refund
(Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time)
A fee of 380,000 VND/ pax/ segment + difference
(if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any)
A fee of 380,000 VND/ pax/ segment + difference
(if any); Except for Lunar New Year: a fee of 700,000 VND/ pax/ segment + difference (if any)
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel)
100,000 VND/ pax/ segment
Seat selection Free Free
Business lounge
Free Free
Priority check-in
Free Free
Bamboo Club point factor
1.75 2.00

The above prices are exclusive of VAT and fee

» For flights from/ to Con Dao (VCS)

Fare class Carry-on baggage Checked baggage
Bamboo Business (Business Smart, Business Flex) 7 kg 25 kg
Bamboo Economy (Economy Smart, Economy Flex) 7 kg 15 kg
* Pre-paid baggage and extra baggage purchased at the airport are NOT applicable.

Fare Rule applied for the tickets issued before 25/10/2020

Bamboo Eco Bamboo Plus Bamboo Business
Cabin baggage 7 kg 7 kg 2 x 7 kg
Checked baggage With fee 20 kg

Complimentary

30 kg

Complimentary

Seat assignment With fee With fee Complimentary
Rebook, reroute 340,000 VND +
Fare difference / segment
(*)
Name change Not applicable 450,000 VND / segment
Refund Not applicable 300,000 VND / segment;
450,000 VND / segment (in high season)
Payment Pay now Pay now

Pay later

Pay now

Pay later

Vietnamese passenger
(from 60 years of age at the time of travel)
Not applicable 85% of adult base fare Not applicable
Child
(from 2 years to under 12 years of age)
75% of adult base fare
Infant
(under 2 years of age at the time of travel) 
100,000 VND per infant
(Infant must be sat on an accompanied adult’s lap and is not permitted for a separate seat in the cabin.)
– VIP lounge,
– Priority check in,
– Priority boarding pass,
– Priority baggage pick-up at arrival.
Not applicable Complimentary
Time of any change 3 hours before the 1st commencing flight departure time Within 6 months since the ticketed time
The above prices are exclusive of VAT and fee

(*) For Bamboo Business, Flight date / time change is applied:

  • Free of charge + fare difference if any upon your request before 3 hours from commencing flight departure time.
  • A fee of 250,000 VND (excluded VAT) + fare difference if any upon your request within 3 hours after commencing flight departure time.

Notes:  

Late check-in or late coming passengers: within 30 minutes upon the time of closed check-in counter, you can travel on the next flight (available seats) within 48 hours from the previous flight with a penalty of 250,000 VND / pax / segment (excluded VAT) for Bamboo business; 500,000 VND / pax / segment (excluded VAT) for Bamboo Plus.

• Conditions for refund and cancellationyou should fill the refund form information such as reservation code, flight itinerary, full name, flight date… and send email to [email protected] from your registered email during booking process or contact the nearest Bamboo Airways branches, ticket offices for assistance.

» For flights from/ to Con Dao (VCS).

Fare class Carry-on baggage Checked baggage
Bamboo Business 7 kg 25 kg
Bamboo Plus 7 kg 15 kg
* Pre-paid baggage and extra baggage purchased at the airport are NOT applicable.

 

Vietnamese passengers with severe disabilities

Vietnamese passengers with severe disabilities
Bamboo Eco Bamboo Plus Bamboo Business Sales channels
Vietnamese passenger
(from 60 years of age at the time of travel)
Not applicable 85% of adult base fare Not applicable – City ticket offices (CTO).

– Airport ticket office (ATO)


Child
(from 2 years to under 12 years of age)
Not applicable 75% of adult base fare Not applicable
Infant
(under 2 years of age at the time of travel) 
Not applicable 80,000 VND per infant
(Infant must be sat on an accompanied adult’s lap and is not permitted for a separate seat in the cabin.)
Not applicable
The above prices are exclusive of VAT and fee

Required documentsFor those who have disabilities, must have certifying form by authorities regulated by joint circular number 37/2012/TTLT-BLDTBXH-BYT-BGĐT issued on December 28th, 2012 on disabled status.