Step 1: Visit our website at http://www.bambooairways.com. On our home page, type in departing city or airport and arriving city or airport of your intended journey in “From” and “To” field respectively. Then, select preferred journey type (roundtrip, oneway, or multi-city), departure date, return date, and number of passengers. Click the “Search Flights” button to proceed.
- If you have a promotion code, please use it as below
Step 2: Select the preferred travel class for your selected flight(s) by ticking the appropriate box in the fare selection. A recap of your total fare (taxes and fees included) will be shown on the right side of your screen. Click “Next” to proceed.
Step 3: Complete your personal information. Please note that fields marked with an asterisk (*) are required. Click “Next” to proceed.
Step 4: Select add-on services if desired in this step, you may book your preferred seat and purchase extra checked baggage. Click “Next” to proceed.
Your flight itinerary will be shown in this step. Please verify your personal information prior to selecting your payment method. Bamboo Airways offers the following payment options:
• By credit card: Visa Master American Express, and JCB
• By debit card: any domestic debit card linked with NAPAS system
• Pay later: at Bamboo Airways’ official ticket office or authorized collection counters across Vietnam. Click here for our detailed guide on ticket payment.
Step 6: Click “Confirm Booking” to complete the purchase.
Step 7: Once your booking is successful, Bamboo Airways’ booking system will send an e-ticket to the email address you provided us. Your e-ticket will include your personal information, flight itinerary and reservation code.
If you do not receive your e-ticket within 1 hour of successful booking, please log onto our website at http://www.bambooairways.com to look up your ticket number, or contact our Call Center at 19001166 for support. (The same process also applies in case of e-ticket loss).
Once you have received your e-ticket, you can print out a physical copy or store it on your phone. You will be asked to provide your e-ticket upon arrival at the check-in counter.