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Payment options

Flexible Payment Options with Bamboo Airways

Your Convenience is Our Priority.

I/ Pay now: the final step in booking process. 

You can make payments via ATM or credit/ debit cards on our website.

• ATM card issued by any local bank in Vietnam.

NAPAS-connected banks

• Credit or debit card (American Express, JCB, Master and Visa).

Note: Your booking is made via a secure payment gateway with 128-bit industry standard encryption. Bamboo Airways does not store your card details. 

In order to minimize the risk of international payment for cardholders, Bamboo Airways may require cardholders to verify bookings paid via its website by international payment cards such as Visa, Master, JCB, Amex,…

Card can be verified via email, at ticket offices of Bamboo Airways or check-in counters designated by Bamboo Airways at some airports.

Required documents for card verification include:

1. International payment card is used to buy tickets on the website of Bamboo Airways.

2. Identity card or passport of cardholder.

3. Identity card or passport of passenger (in case of buying on his/her behalf).

4. Electronic ticket (e-ticket).

5. Authorization letter.

6. Documents proving successful payment transaction from card issuing bank (in some special cases).

For any inquiries (if any), please contact online Helpdesk team – SCC Department of Bamboo Airways.

Email: [email protected]
Phone: +84 2432333233 – ext: 1885

II/ Pay Later:

You can pay by following methods:

• Via our website: at the tab “My bookings” on the homepage for all bookings reserved on the website.

• Hanoi ticket office:
– No. 30, Trang Tien Street, Trang Tien Ward, Hoan Kiem District, Hanoi.
– 22nd floor, Bamboo Airways Tower, Dich Vong Ward, Cau Giay District, Hanoi.

Email:  [email protected]
Phone Number: 02432333233  (ext: 1901-1902-1903-1904)

• Ho Chi Minh City Branch: 2nd floor, SASCO building, Tan Son Nhat international airport, No 45 Truong Son Road, Ward 2, Tan Binh District, Ho Chi Minh city, Vietnam.

Internet banking / App mobile banking with banks: BIDV, VCB (Vietcombank), MSB (Maritime Bank), ACB, VP Bank, SHB, GP Bank, Ocean Bank, Viet A Bank, Sacombank, VR Bank.

E-payment App: Viettelpay.

Authorized points of sale: VN POST.

At VCB bank counters.

III/ Notes

Pay now or Pay Later is varied from fare classes.

If you choose Pay later, your reservation code will be held within 24 hours for your payment. Please complete all the required payments to Bamboo Airways within this time frame. Failure to do so will result in the automatic cancellation of your reservation.  

Reservation timing: