Vietnam domestic routes
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Economy Saver Max | Economy Saver | Economy Smart | Economy Flex |
| Cabin baggage | 7 kg | 7 kg | 7 kg | 7 kg |
| Checked baggage | Pay | 20 kg | 20 kg | 20 kg |
| Meal | Included | |||
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
Unpermitted | A fee of 270,000 VND/ pax/ segment + difference (if any) |
A fee of 270,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any) |
| Rebook/ Reroute (On 03h/ after original scheduled ticketed flight time) |
Unpermitted | Unpermitted | A fee of 550,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
Unpermitted | A fee of 350,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment |
| Refund (At least 03h before original scheduled ticketed flight time) |
Unpermitted | Unpermitted | A fee of 350,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment |
| Refund (On 03h/ after original scheduled ticketed flight time) |
Unpermitted | Unpermitted | A fee of 550,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare |
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| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment |
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| Goshow | Unpermitted | permitted | permitted | permitted |
| Cabin Upgrade | Pay | Pay | Pay | Pay |
| Seat selection | Pay | Pay | Pay | Free |
| Business lounge |
Pay | Pay | Pay | Pay |
| Priority check-in |
Pay | Pay | Pay | Pay |
| Bamboo Club point factor |
Unpermitted | 0.25 | 0.5 | 1.00 |
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The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022 Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date For refund tickets: + In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded + Convenience fee payment (VND 50,000 / person / segment): no refund is applied + Additional services shall be non-refundable. + Rebook/ reroute/ re-name fee shall be non-refundable. For rebooked/ rerouted tickets: + Total price for your un-used trip shall be re-calculated by the booking system. + The new fare class should be equivalent to or higher than the original one. The above prices, fees are exclusive of VAT and fee |
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Premium Smart | Premium Flex |
| Cabin baggage | 7 kg | 7 kg |
| Checked baggage | 30 kg | 30 kg |
| Meal | Included | |
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
A fee of 270,000 VND/ pax/ segment + difference (if any) | Free + difference (if any) |
| Rebook/ Reroute (Within 03h before original scheduled ticketed flight time and after ticketed flight time) |
A fee of 270,000 VND/ pax/ segment + difference (if any) | Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
A fee of 350,000 VND/ pax/ segment | |
| Refund (At least 03h before original scheduled ticketed flight time) |
A fee of 350,000 VND/ pax/ segment | |
| Refund (Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time) |
A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment |
|
| Goshow | permitted | permitted |
| Cabin Upgrade | Free | Free |
| Seat selection | Pay | Free |
| Business lounge |
Pay | Pay |
| Priority check-in |
Free | Free |
| Bamboo Club point factor |
1.25 | 1.50 |
|
The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022 Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date For refund tickets: + In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded + Convenience fee payment (VND 50,000 / person / segment): no refund is applied + Additional services shall be non-refundable. + Rebook/ reroute/ re-name fee shall be non-refundable. For rebooked/ rerouted tickets: + Total price for your un-used trip shall be re-calculated by the booking system. + The new fare class should be equivalent to or higher than the original one. The above prices, fees are exclusive of VAT and fee |
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|
Business Smart | Business Flex |
| Cabin baggage | 2 x 7 kg | 2 x 7 kg |
| Checked baggage | 40 kg | 40 kg |
| Meal | Included | |
| Rebook/ Reroute (At least 03h before original scheduled ticketed flight time) |
Free + difference (if any) |
Free + difference (if any) |
| Rebook/ Reroute (Within 03h before original scheduled ticketed flight time and after ticketed flight time) |
A fee of 270,000 VND/ pax/ segment + difference (if any) |
Free + difference (if any) / Except for Lunar New Year: a fee of 270,000 VND/ pax/ segment + difference (if any) |
| Name change (At least 03h before first ticketed flight time) |
A fee of 350,000 VND/ pax/ segment | |
| Refund (At least 03h before original scheduled ticketed flight time) |
A fee of 350,000 VND/ pax/ segment | |
| Refund (Within 03h before original scheduled ticketed flight time and after scheduled ticketed flight time) |
A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment | A fee of 350,000 VND/ pax/ segment; Except for Lunar New Year: a fee of 550,000 VND/ pax/ segment |
| Child (from 2 years to under 12 years of age) |
75% of adult base fare |
|
| Infant (under 2 years of age at the time of travel) |
100,000 VND/ pax/ segment |
|
| Goshow | permitted | permitted |
| Seat selection | Free | Free |
| Business lounge |
Free | Free |
| Priority check-in |
Free | Free |
| Bamboo Club point factor |
1.75 | 2.00 |
|
The Lunar New Year period in 2022: from January 17, 2022 to February 16, 2022 Refund/cancellation/rebook/reroute is allowed after flight date: do not exceed 365 days after flight date For refund tickets: + In case of an upgrade ticket from a class that is not refunded to the class: when refunding tickets, the fare prior to redemption will not be refunded + Convenience fee payment (VND 50,000 / person / segment): no refund is applied + Additional services shall be non-refundable. + Rebook/ reroute/ re-name fee shall be non-refundable. For rebooked/ rerouted tickets: + Total price for your un-used trip shall be re-calculated by the booking system. + The new fare class should be equivalent to or higher than the original one. The above prices, fees are exclusive of VAT and fee |
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» For flights from/ to Con Dao (VCS)
| Fare class | Carry-on baggage | Checked baggage |
| Bamboo Business (Business Smart, Business Flex) | 7 kg | 25 kg |
| Bamboo Economy (Economy Smart, Economy Flex) | 7 kg | 15 kg |
| * Pre-paid baggage and extra baggage purchased at the airport are NOT applicable. | ||